Getting in touch with the company’s customer services through the call is the quickest and easiest way. But, no one likes to go through the time it takes to connected to the relevant department. If you are currently an Eon customer or if you are planning to take Eon energy services, we can help you cut short the wait and also, help you get your queries resolved in no time. Whether you require help with getting the new connection or if you are facing issues with existing connection, this post will give you a list of prominent and local addresses, which will connect you with the related department effortlessly.
Eon Customer Service Phone Number
Overview
E.ON is an energy company founded in 2000 by Johannes Teyssen, with the main headquarters being placed in Düsseldorf, Germany. When VEBA and VIAG, which are two of the largest industrial groups in Germany, merged in June 2000, E.ON was established. Although the company is around 16 years old today, this has not stopped it from emerging one of the leading energy organizations in the world. In fact, it is the largest energy group under private ownership in the world.
The company is now in the process of implementing a new energy policy that should see it placing more emphasis on renewables. Similarly, the company intends to lay more emphasis on energy networks. It plans to excel at providing customer solutions. This way, the company intends to play a crucial role in the emerging world of new energy.
The energy sector around the world is currently undergoing numerous changes. This is why the focus of E.ON has been on sustainability. Today, the company is not compromising its goal of serving customers with reliable and top quality solutions for their needs where gas and electricity is concerned. It serves industrial, residential and commercial customers.
Also, the company is playing a critical role in the spread of distributed energy or distributed solutions. It is at the frontline of developing distributed energy technologies that should transform the energy sector in not only the United Kingdom but also all over Europe. The company has employed a team full of dedicated professionals for resolving the queries of their clients.
Regardless of all your issues and queries, you can get in touch with their agents via the various communication channels such as call, email, post, and social media.
E.ON contact numbers
If a particular product or service from E.ON does not meet your expectation, do not hesitate to let customer service know about it. The company has different customer service numbers. For example, the number to call for questions regarding prepayment meters is 0870 062 6765. If you plan to move homes or have already done so and owned a prepayment meter, call 0345 303 3040.
For customers who have just changed their supplier, the customer service number to call for help is 0345 302 3473. On the other hand, clients who want to submit their complaints to the company should call 0333 202 4606. Where your home or office continuously struggles with energy efficiency, dial 0800 051 1480 to express your frustrations. You can also visit the main website of E.ON for appropriate contact details of all the services. The official website provides all the necessary contact information and email address for each of these services so that you can use the energy services without any hindrance.
The primary Eon Helpline Contact Phone Customer Service is 0870 062 6765, and their TelePhone number is 03332024606.
E.ON New Connections Service
If you have built a new property or owned a new place that requires a new gas or electricity connection. You can give a call to this E.ON customer care number 03332024730.
The E.ON team will make sure that your place gets a new connection without any hassle. Also, they will get you connected to a supply of gas and electricity quickly and efficiently. They will also install the connections with such precision that there will be only a minimal disruption to the new structure.
Smart Meters
Getting a smart meter is totally free of cost. To get it installed or if you are facing any technical issue with the device, give a call at 03453665996.
Now no need to give the meter reading as your smart meter will take care of it. Also, say goodbye to lengthy estimated bills with this smart meter. With this smart device, you can see how much energy you are using and how much will it cost in the real time. The smart energy will do all the work for you.
They record your energy consumption, set alerts and track your balances.
E.ON Customer Service Contact Numbers
We all know how frustrating it is to look for direct contact numbers in the time of need. In case, if you reach their official website, it takes all the time and patience to get the telephone numbers for the department.
Whether you need help with the new connection; or got an inquiry for smart meters, we will help you speed up the process by giving you the contact numbers for the relevant department. Details of all the E.ON customer care numbers and contact numbers for various services are enlisted in the table below:
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Tips to remember before calling the E.ON customer services:
- The opening times for the customer service numbers to call regarding any complaint that you have with E.ON are between 8 am, and 8 pm from Monday to Friday, and from 8 am to 6 pm on Saturday.
- Before calling, you should search under the FAQs section on the official website to find answers to some of your most pressing concerns.
- Calls made to the (0800) E.ON UK numbers are free from all the mobiles and landlines while Calls made to (02) or (03) E.ON UK are charged at 13 pence per minute with the addition to charges applied by your telephone service provider.
- For General Support: 0333 202 4610
Contact E.ON UK
To offer superlative customer services, E.ON offers a number of ways to get in contact with the customer care representatives. You can get in touch with their representatives through the call, email, post, live chat and even social media. Mentioned below are the complete details on every possible way to contact E.ON for support.
Visit the Contact Us section on their official website.
You can find answers to your queries by exploring some of the frequently asked questions section in the contact section of their website. The website also offers plenty of built-in assistance for effortlessly getting new connections, smart meters, and other services.
Alternatively, you can also send a handwritten letter to their official postal address in Germany. You can use this E.ON energy address, which is mentioned below:
E.ON Energy Address:
E.ON-Platz 1, 40479 Düsseldorf, Germany
Tips for writing the letter:
1.Try to give as much information as much possible about your query and do not give your personal information that can be compromised.
2. Write your query with full details if you want to get a helpful response. Your query is important to the company, so you have to be highly detailed in your letter.
3. Also, mention the following details such as what issues you are facing, how it has affected and how do you want us to resolve this query.
Some people like to call an E.ON phone number while others prefer to send a handwritten letter. No matter what contact choice you choose, remember to be precise and detailed while explaining your issue.
Now, if none of the above customer service options resolves your concerns to your satisfaction, social media is the best ways to get heard and to get in touch with the E.ON customer service representatives.
Social Media:
Here are the social media channels which you can use to get in contact with E.ON agents while you are not getting a satisfactory response via other communication channels:
The social media channels will provide you with the latest offers along with the entertainment, which will be provided to you via various photos, videos, and forums.
You can also use their social media handles to give general feedback, to raise a complaint or for general inquiries.
Complaints and Feedback
All clients are valuable for E.ON. To let the E.ON customer service representatives know if you are satisfied or not satisfied with the services provided by them using this customer care number 03332024606.
You can also use this number if you want to raise a complaint or provide feedback regarding their services.
If you don’t want to give them a call or contact them via social media, You also have the option to visit or send a handwritten letter to their head office in Warrington, which states your complaint in a detailed manner.
Leen Gate Building, Queen’s Medical Centre, Nottingham NG7 2UH, UK
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Share with us the experience of the dealer’s customer service (waiting times, services, courtesy, professionalism, etc.), or the price of customer retention promotions, valuable tips for the benefit of the other clients
1 thought on “EON Customer Services”
17th November 2017
Dear Sir/Madam
With reference to your letter stating that i had to switch on the home
display (IHD) for up dates. This is impossible seeing that this item stopped working about two days after it was installed.