Santander Helpline Contact Phone Number

Santander Helpline

Santander Helpline Contact  Phone Customer Service on 0025299011075 or call their freephone TelePhone number 0800 707 6692 from any standard UK landline or mobile phone. Santander is a retail and commercial bank that operates in the United Kingdom. The bank now provides one of the most popular types of current accounts in the country. The Spanish-owned bank is enjoying great times by attracting hordes of Britons to open new accounts with it. One reason behind the increasing popularity of the accounts is the hassle-free account transfers.

The bank is renowned in the United Kingdom for coming up with some innovative banking products and services. It has continuously demonstrated a willingness to try new things. It now enjoys the goodwill of the public. This is clear from the fact that more Britons are switching over from other banks.

Santander Customer Services

The 123 Current Account is one of the most popular products that Santander has developed to date. The bank launched this product in March 2012. If you open this account, the bank will give you an interest of up to 3 percent if your balance is £20,000. In addition to the best interest rate in the market, you will be eligible for cash back on all your household bills.

However, to qualify for the benefits, you have to deposit a minimum of £500 into your 123 Current Account each month. To qualify for the interest of up to 3 percent, your account balance must not fall below £1,000. The bank also expects you to play your part by paying £2 as your monthly account fee.

Contacting Santander Customer Service

Feel free to contact Santander customer service about any banking issue with your account. For example, if you need clarification or assistance with your credit cards, get in touch with customer service through 0800 389 9905. For any assistance with loans, you should make your calls to customer service through 0800 028 4055 for an opportunity to speak with an agent.

The bank endeavours to provide excellent services at all times. However, this does not mean that you should not call or contact customer service regardless of the seemingly insignificant issue that you want the representative to address. Call to submit your questions regarding mortgages, investments, savings, and ISAs.

Santander Helpline Contact Tips

Do not be afraid to call the customer service numbers that begin with 0800. This is because these numbers are toll-free. However, it is worth pointing out that the numbers are only toll-free when you call from any landline or mobile phone in the United Kingdom regardless of the service provider. Calls to other numbers attract varying charges, which you should ask your provider.

Santander – FAQ ( Frequently Ask Questions)

Can I use my debit or credit card outside of the UK?

You can use your Santander debit and credit cards abroad to make purchases and to withdraw local currency from cash machines as and when you need it, simply look for the Visa or MasterCard signs, and feel secure knowing that it’s a safer option than carrying large amounts of cash or traveller’s cheques. Cash card customers can use their card to withdraw local currency from cash machines abroad wherever you see the Cirrus sign.

What are the fees and charges when using my credit card outside the UK?

This depends on which credit card you hold with us and which type of transaction you make. The two kinds of transactions are: Making a purchase abroad or online in a currency other than sterling to buy goods or services.

Withdrawing money (foreign currency) and buying traveller’s cheques – Withdrawing cash abroad (either in a bank or at a cash machine), or buying traveller’s cheques or foreign currency when abroad (at another bank, bureau de change or other outlet displaying the Mastercard/Visa sign) in a currency other than sterling. Please note there is no interest-free period on cash withdrawals and interest will be charged from the date of withdrawal.

When should I contact my insurer to file a claim?

Please notify your insurance company immediately to report an accident and start the claim process, making sure to provide your insurer with your lienholder information.

–          After you have filed the claim with your insurance company, a decision will be made by that provider whether the vehicle is repairable or deemed a total loss.

–          Please provide us with the following information: full claim number, the adjuster’s name and the adjuster’s phone number.

What do I do if I forgot my ATM/Santander Debit Card PIN?

If you have forgotten your ATM/Santander Debit Card PIN, you may request a new PIN through Online Banking or by contacting a Customer Service Center Advisor at the number listed below. To Request New ATM & Debit Card PIN Online:

• Login to your account using your current User ID and Password
  •  select the Customer Service tab
  •  under ATM & Debit Card Services
  •  select Request New ATM & Debit Card PIN
  •  from the drop down menu, select the debit card for which you wish to request a new PIN
  •  click Continue
  •  review the Card Details and press Confirm

Or, you may contact a Customer Service Center Advisor at 1-877-768-2265 from 6 a.m. to 10 p.m. ET, seven days a week. An Advisor will be happy to place a request for a PIN mailer.

How can I contact you by telephone?

You may contact a Customer Service Center Advisor at 0044 844 3069133, 8 a.m. to 9 p.m. ET, seven days a week (excluding Christmas Day). For customers with hearing impairments, please call 0044 844 3069133 (TTY/TDD).

For customers calling from outside the United States, the local number is 0044 844 3069133.