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AMEX American Express Helpline

To get best services from American Express customer service representatives, give us a call on AMEX Helpline Contact  Phone Customer Service on 0870 062 6729 or call their freephone TelePhone number 1-800-528-4800 from any standard UK landline or mobile phone.

About AMEX


AMEX Helpline

What is interesting about AMEX Helpline is that they started their illustrious career in 1850 as the first and most successful express delivery business. The U.S Postal Service at the time was slow, expensive, non-existent in many areas and not very safe as shipments were lost or stolen. This multi-national financial service industry leader headquarters in Manhattan, New York City, and New York. AMEX has been ranked as the 22nd most valuable brand in the world, and their net worth is $14.97 billion. As expected, it is one of the top 20 Most Admired Companies in the world. In 2013, AMEX Helpline revealed substantial revenue of $33 billion with a net income of $3.539 billion. They have 62,800 employees.

AMEX Helpline issued its first credit card in 1958, resulting in more and 1 million cards being used just five years later at approximately 85,000 establishments. Soon they began to venture outside the US. Today, AMEX is the world’s largest card issuer by purchase volume. They help companies save billions of dollars by providing commercial payment tools and expertise. Their marketing and information management insights are a valuable tool for merchants building their businesses. AMEX Helpline also operates the world’s largest travel network serving customers and corporations.

Apart from providing the best card services; AMEX offers a dedicated customer service who are highly trained and educated in resolving your queries. Regardless of all your queries and issues, you can get in touch with the AMEX customer service agents through various contact numbers and several social media platforms.

AMEX Customer Service Address

American Express, 1 John Street,

Brighton, East Sussex, BN88 1NH


This customer service address can be used for visiting or sending a handwritten letter when you don’t receive a satisfactory response via other communication channels.

While writing the letter, make sure you follow a precise and highly detailed manner in explaining your queries. Mention all the details in such a manner so that your letter does not appear vague. Also, do not mention your personal details, which can be easily compromised.

Write the contact information with proper details such that AMEX customer service agents can contact you back with ease.

About AMEX Customer Service

AMEX Helping is known and well beloved around the globe for its charge card, credit card, and traveller’s check operations. AMEX is responsible for 24% of total dollar volume of credit card transactions.
AMEX Helpline provides solutions travel and expense management and innovative payment for customers and businesses of all sizes.

You have recently been out shopping and desired to know just what the staying credit balance was on your credit card? Have you been on a road trip or to the airport and forgot to pay your credit card bill? Have you wanted to know whether there is any questionable activity on your credit card? The new iPhone charge card applications accessible tackle these as well as various other challenges that most charge card users face in everyday activity. The power for the application store to bring various programming to your cell communication device creates endless opportunities for the user.

The most frequently downloaded charge card applications are Citibank, pursuit, and American Express. The Citibank credit card application offers a very user-friendly software, concentrating on simplicity as key. The application will enable the user to see their balance, payment amount due, accessible credit, and important telephone numbers. The application may also enable the user to make payments through the app. The application is lacking in providing up to the moment transaction info which other services to provide. This feature will allow the application to inform the user in case a lot of purchases were coming through at the same time.

If you are a current AMEX customer or planning to take their services; we will help you cut short the chase by providing you with the direct customer service numbers.

Details of all the customer care numbers and customer service numbers (related to all their card services) are enlisted in this table below:

Tips to remember before calling the AMEX customer service numbers:

  1. The AMEX customer service lines are available 24 hours a day, seven days a week. You can call their customer service agents at any time of the day regarding your queries.
  2. Calls made to the (08) AMEX UK numbers are free of cost. Calls made to the (02) and (03) AMEX UK numbers are charged at 13 pence per minute with the addition to the charges applied by your telephone service provider. In case, if you’re calling from outside the UK, international charges will be applied as per the charges implemented by the local tariffs.
  3. Keep the details such as personal details, card information, account details near you so that to avoid any inconvenience while getting your issues resolved.

AMEX Chase Card

The Chase card application has many comparable features, yet goes a step further. This application may also enable users to check their balance, staying credit, payment amount due, make payments and get significant numbers, however, this application may also send push upgrades about the account like latest payments, etc. This function allows a user to know when a payment recorded in the account as well as notify the user if any questionable action is happening on the card. The American Express card program seemed to be the easiest to use of them all. The same functions as both cards above can be found by this application, nevertheless, this application goes a step more by permitting the user to see instant updates on transactions made. This function allows a client to ensure they weren’t overcharged or where they spend their money which day and what they spent it on. Rewards balances may also be seen in this application, which makes it simpler for the user to track their rewards status and just how several points are needed to approach the next reward. The application store for the iPhone obviously is wearing down previous obstacles to what someone may do on their mobile phone.

AMEX Business Card Enquiries

From comprehensive travel insurance to concierge and travel insurance services, there is a varied range of cards, which is provided by AMEX to cater all your business needs:

  1. Platinum Business Card: 08000327106
  2. Basic Business Card: 08009178045
  3. Green Business Card: 08009178043
  4. Platinum Business Credit Card: 08009178224
  5. Gold Business Credit Card: 08009178047
  6. Nectar Business Credit Card: 08009178014
  7. For Lost cards: 8009178047
  8. For Lost and Stolen Travellers Cheque: 0800521313
  9. In case, if you have any general query regarding the cards, you can dial, 08009178045.

AMEX Account

AMEX offers you a facility for creating an online account on their official website through which you can keep track of all card and account transactions. 08009170845

In case, if you face any issue in accessing your account or have inquiries regarding username or password; you can give a call on this AMEX phone number, 08009170845.

AMEX Helpline – Contact Information and Availability

AMEX helpline

Telephone Inquiries

• They are available 24 hours a day, 7 days a week at 01273 696 933
• From outside the UK: +44 1273 696 933
• If you are not sure who to contact – you can contact the UK Executive Customer Relations Team who will assist you in channelling the complaint to the right department.


American Express In writing
For any complaints, you can write to them at:

UK Executive Customer Relations
American Express, Department 333, 1 John Street,
Brighton, East Sussex, BN88 1NH
Phone: 0845 604 2638

Apart from writing and call; you can also use the  following communication channels to get in contact with the AMEX customer service agents:

  1. Visit their Contact Us Page on the official website of AMEX.
  2. Send an email to their official email address, which states your queries.
  3. You can use their social media channels to post or message your questions.

Complaints, Feedbacks and General Enquiries

AMEX customer service agents thrive continuously to provide the best card and other services to their clients. Let the customer service agents know if you are satisfied or unsatisfied with the services provided by the AMEX.

You can use this AMEX customer care number, 08000324744 to make a complaint regarding their services.

If you did not receive a satisfactory response via call, you could also send a handwritten letter to their official postal address.

Contact AMEX via Social Media

If you do not receive a satisfactory response via other communication channels; social media is the best way to get heard. You can use the following social media channels and get in contact with their agents for instant help.

  1. Facebook
  2. Twitter
  3. YouTube
  4. Google+
  5. LinkedIn
  6. Instagram

You have the option to follow their social media platforms, which will keep you updated regarding the latest services and offers. Also, Facebook and Twitter channel can be used to post or message your queries.

How to Build Customer Loyalty

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Amex – FAQ ( Frequently Ask Questions)

Which American Express Cards are eligible to enrol in the American Express program?

An “eligible Card” means a valid American Express® US Consumer or Small Business Credit or Charge Card that is issued by a US banking subsidiary of American Express. Prepaid Cards and products (including American Express Serve), Corporate Cards and American Express-branded Cards issued by other financial institutions are not eligible.

What are the benefits of using My Merchant Account/OMS to manage my account online?

The benefits to you are convenience, control and flexibility. With My Merchant Account/OMS, you have 24/7 access to view submissions and payments, manage disputes, and update your account information – all in one secure location. You will also cut down on paper by receiving your statement electronically. In addition, you save money by avoiding any fees associated with receiving a paper statement. To get started, click here or call 0044 844 3069129 to enroll.

How can I benefit from viewing my payments and submissions online?

With My Merchant Account/OMS, you will receive your monthly statement electronically. You can also view your payments and submissions data at any time between statements — both at summary- and transaction-level detail. In addition, you can download your payments information into spread sheet applications such as Microsoft® Office Excel for more detailed analysis.

How long does it take to obtain an American Express Corporate Card?

It may take up to15 working days to process your application, subject to the receipt of the duly signed application form and complete supporting documentation.

What type of services do you provide in your online services?

With online services you can:

Check your account balance

View/Download previous Card statements

Check & redeem your Membership Rewards points

Manage your account and use the self service options like:

–          Access PIN management services to select or view your PIN New

–          Request Card replacement

–          Choose Your Card Alert Preference

–          Dispute charge or fee

–          Dispute Merchant transaction

–          Change a Direct Debit Option

–          Advise us of missing payments

–          Statement delivery options

–          Add a Card to your Online Services Account

–          Remove a Card from your Online Services Account

–          Additional dispute information

–          Change Contact Details

–          Change Email Address or Mobile Number for Card Alerts

–          Change your password

–          Customer Privacy Choice

How can American Express help me manage employees’ business expenses?

An American Express® Corporate Card program can help you take charge of your company’s expense management processes. With American Express @Work®1 Reporting, the Program Administrator can access a single online portal for actionable reporting and efficient program management, get visibility into your company’s spending, and leverage intuitive reporting tools to help you make decisions for your business.

AMEX Customer Service exhausting you?

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  1. Mike

    I’ve been an AMEX customer for a long time and have both a credit and charge card with them. The best thing about AMEX is that they don’t operate like other banks.

  2. Graham

    Great card. No yearly fee and frequent flyer points. Have been getting great monthly deals as well. Not accepted by all retailers and others want to charge an amount to use it. I try to avoid those retailers.

  3. Awan

    Very few will take them. But most of them charge extra as surcharge. I have to pay more if I really want to pay by AMEX.

  4. SALLY

    The reason why I truly like Amex is because of the protection against fraud. Sad that it is not regularly available at all stores. The rewards are awesome. Communication is regular and supportive.

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