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8:00AM - 8:00PM


9:00AM - 6:00PM


9:00AM - 6:00PM

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BT Sports Helpline Phone Number 

BT Sports Helpline Contact  Phone Customer Service on 0844 306 9109 or call their freephone TelePhone number 0800 800 150 from any standard UK landline or mobile phone. BT Sports Helpline is a group of many sport television channels that are to be found in the United Kingdom and in Ireland. You may find these channels on BT TV, Sky and Virgin Media television platforms in the UK, and in the Republic of Ireland on UPC Ireland. BT Sport is just a part of a whole, is owned by BT Retail of BT Group and it launched on 1 August 2013. Also, all the channels are established at the previous International Broadcast Centre at the Queen Elizabeth Olympic Park in London.

BT Sports Contact Helpline

BT Sport Helpline – Services

As BT Sport Helpline’s slogan says “You have to see it to believe it”, you can see live Barclays Premier League matches just as well as the UEFA Europa League, Scottish League, Scottish Premier, Conference, Bundesliga, Serie A, Primeira Liga and Ligue 1 football matches. What is more is that they also hold exclusive rights to Moto GP, The FA Community Shield, The FA Trophy and the Aviva Premiership. Recently it has been announced that BT Sport will have exclusive rights to UEFA Champions League, too.

Aside from BT Sport Helpline vast football coverage, they also have rights to the rugby union, having rights to Aviva Premiership and Rugby Championship Cup. They also cover MotoGP, including the Moto2 and Moto3 championships. Moreover, they comprise the tennis live tournaments, which include TEB BNP Paribas WTA Championships. Lastly, they cover motorsports channels, the largest being MotoGP, alongside with others such as World Series by Renault, World Rally Championships, Tourenwagen Masters, BRDC Formula 4 Championship, FIA European Formula Three Championship and the British Formula Three Championship.

BT Sport – Contact information

If you want to contact BT Sport Helpline in order to pay your bill, get current call charges or balance, set up or manage your direct debit, call their 24/7 automated line from a landline – 0800 433 311 or from a mobile – 0330 123 3311*.

If you would want to talk to them, then call from a landline – 0800 800 150 or from a mobile 0330 1234 150*. If you are abroad, call – +44 179 359 6931**

BT Sports Helpline is open from Monday to Friday 8am-8pm and on weekends 9am-6pm.

Please note that you should always have your account number ready (from your bill).

BT Sport – FAQ ( Frequently Ask Questions)

What do I need to take a BT Sports channel pack?

All you need is one of our You View TV from Plusnet packages. BT Sport is available on both You View and You View+. If you don’t already have You View TV from Plusnet, you can find out more about it and how to sign up on our website.  As a Plusnet customer; you can also watch BT Sport via the BT Sports App from Plusnet (which includes access to the BT Sports App and online player) or Sky Digital Platform.

How do I get the BT Sports channel pack?

You can add BT Sports pack by going to My Channel Packs. Once you’ve placed your order, you’ll be able to start watching within 24 hours.

Can I record BT Sports channels?

Yes, if you have the YouView+ set top box then you’ll be able to record any program on any channel pack you have.

What equipment do I need to receive the BT Sport TV channels?

Access to the BT Sports Pack is via the Sky Satellite Platform. You don’t need BT Broadband or BT Vision.

If you’ve already got Sky equipment on your premises, just call us on 0044 844 3069109. As you’re dealing with us direct we can set you up quickly and easily.

If you don’t have Sky (a set-top box, satellite, and cabling) we’ll organize for our partner to install this at your premises (Charges may apply but please call to confirm). Please note our installations are subject to an average lead time of 11 – 12 days from the point of sale to installation on site.

I’ve signed up to BT Sport but can’t see any content on BT Sport 1, 2, 3 and BT Sports ESPN. What do I need to do?

If you’re an existing Sky TV customer, please call us directly on 0044 844 3069109– option 2 for service. If you have been installed by our partner SCCI you need to call us so we can activate your viewing card. Please contact us on 0044 844 3069109– option 2 for service.

What devices can I watch on?

The BT Sports app is available for iOS, Android, and Windows 10 smartphones and tablets. You can download it from the Google Play Store, App Store, and Microsoft Store.

Seeing as BT now owns EE, we would also expect the app to arrive on the EE TV streaming box before too long. But there’s been no announcement so far. What you can’t do is watch BT Sport on your laptop or TV if you’re an EE customer. To do that you’d need to be a BT broadband customer.

BT Sports Customer Service exhausting you?

Share with us the experience of the BT Sports Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


  1. robert

    i will never, ever have any dealings with BT. for years this company has held customers to ransom with excessive price structures.

  2. John Barton

    Is it possible that whilst not watching BT TV that the regular DSL is able to use the full bandwidth available?

    Has anyone experienced this?

  3. Kelly

    Thinking about joining BT but trying to find out if it is as good as Sky TV. Is the TV side of the BT package nice and simple to use please?

  4. Hisham

    Why don’t BT allow unlimited broadband users to monitor their broadband usage? Is it to stop users from swapping back to 20 or 40GB cheaper packages if they want to?!

  5. Jabed Jafri

    Best customer support in UK. They are really good and user friendly.

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  7. You just have to dial any of their number: 0844 306 9109 in order to have discussion with our representatives about your requirements to BT Sport Helpline UK.

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  11. Tanvir

    my facebook id Tanvir Alam was disabled for tha violation of copyright content.i don’t understand copyright violation policy and i don’t know which party complaints in facebook authority my facebook ID.Because this is my personal many many important and my life 1st facebook account,i don’t understand copyright policy.I am a crazy sports fan.please for give me,,,,,,,and back my id

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