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8:00AM - 6:30PM


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John Lewis Customer Service

For proper assistance regarding the John Lewis service, you can dial this John Lewis Helpline Contact  Phone Customer Service on 0844 306 9156 or call their freephone TelePhone number 0800 022 3300 from any standard UK landline or mobile phone. John Lewis is a recognized chain of department stores, operating in the United Kingdom. It has been active ever since 1864, by John Lewis, whose name crowned the company as well. The stores may be the most familiar with the memorable logo which survived to this day: ‘Never Knowingly Undersold.’ Initially, the John Lewis stores were selling drapes.

As he gained access to a second store, his son formed the Lewis partnership in 1920. In 1933, another shop was purchased, except this time, it was located outside of London. The partnership continued to purchase stores and expand until it managed to make a name for itself.

About John Lewis

John Lewis Customer Service
Despite having such a rich and fruitful history of itself, the John Lewis department didn’t cease to be popular throughout the UK. There are 43 stores in total today, and the entire shopping chain is supported by an online shopping feature as well. John Lewis offers a wide array of products related to the home and garden use, as well as electrical, women’s and men’s clothing, as well as beauty products, cosmetics, toys and baby equipment with the accompanying accessories, sports equipment, and even gifts. With a varied choice within all of these areas, customers can look forward to a lot of pleasing purchases at a good price.

Among the UK’s premier and largest groups large stores, John Lewis, is heading to Australia in collaboration with Myer. John Lewis requires a nearby partner to help it with the geographical colonization. By the conclusion of the year, the to begin this new Department store in a department store concept may open in Sydney Northern Beaches Warringah Mall retail centre followed by rapid-fire expansion in five other retail centres – the Sydney and Melbourne CBDs, Melbourne Chadstone, Bondi Junction in Sydney eastern suburbs and Perth. It’s retail experiment which, if successful, may be expanded further inside the Myer network.

John Lewis Networks

It’s a one who will initially affect the John Lewis practical homewares class. For John Lewis, opening a real foothold in Australia is part of a wider strategy of setting up operations in some other countries. F, r Myer it represents an important part multi-year revival plan which aims to make its section store more relevant and more aggressive against its arch rival David Jones as well as the abundance of chain stores and online operators which were eating into its revenues for many years. It comes at a time when Australian department stores are having to battle new general category specific entrants, particularly in apparel – the likes of Zara and H&M – that have entered into an expanded in the Australian market over the past few years.

Myer especially has also necessary to compete with a reinvigorated David Jones that is currently owned by Woolworths of South Africa. This week David Jones launched an intense full financial year sales result, but the one that indicates the sales growth has tailed off in this calendar year. Myer’s sales performance was up 3.4 percent in the three months to Apr 2016, but most expect it’ll also have felt the turbulence of a very late winter and weak consumer confidence in the period to June.

Last year Myer launched the effective worldwide apparel retailer Topshop in its stores – but at the same time had to compete with this group stand-alone operations, frequently inside the same retail complex. Unlike the Topshop relationship that operates as a concession store run and managed by Topshop employees, the John Lewis venture may adopt the Supplier model in its connection with Myer. It is the one that Myer chief retailing and advertising director Daniel Bracken explains as a wholesale connection – a bespoke concept store – a shop inside a shop with a John Lewis store design.

John Lewis Customer Service Address

John Lewis Customer Services

Park House, Bridge Rd, Welwyn Garden City AL8 6TP, UK


While writing the letter, make sure all the details are mentioned in a proper manner. Also, specify the contact information with appropriate details such that John Lewis representatives can contact you back with ease.

John Lewis Customer Service Numbers

John Lew is the first store, which was established in 1864 at the Oxford Street, London. Today, there is a total of 46 stores throughout England, Scotland, and Wales, including 12 “At Home” stores, and “flexible” format stores in York and Exter.

This company is one of the leading and a famous chain of department stores, which provides a facility of online shopping.

If you are a John Lewis customer or planning to shop from them; here is a table which has all the numbers enlisted regarding the services provided by John Lewis:


You can place the orders for the products available at John Lewis official website. There is a wide range of products available; ranging from women wear to men’s wear, electricals, Ipads, gift items, and much more. You can place the order; and after the delivery, you can also file a return or a refund; if you’re unsatisfied with the products and services you receive.

In case, if you have any query regarding placing the order or returning it; give a call on this John Lewis customer service Number, 03456049049This number is available from 7 am to midnight, seven days a week.

For returns, you will have to send back the product with the original proof of purchase. The return and refund will be processed within five business days.

If you face any issues in returning your order or getting a return, dial this John Lewis Helpline Number,  03301230101 from 8 am-9 pm on weekdays and, from 8 am-8 pm on Saturdays and Sundays.

Partnership Card

Make your regular purchases more rewarding by using this service of John Lewis. Whenever you make the purchase with partnership card, your purchase converts into points, which you can later get the exchange into offers and products and treat yourself for more.

If you want to apply for a John Lewis partnership card, you can use this John Lewis contact number 03453003830 and speak directly to the company’s customer care agent.

  1. For activating partnership cards, dial03453003832
  2. For making complaints regarding the card, use this number: 03453003833
  3. If your partnership card is lost or stolen, dial this numbe5r: 08000150914

John Lewis Helpline- Contact and Support

John Lewis customer service number

  • Business Hours: Monday to Friday, from 9 AM to 8 PM BST
  • Saturday: 11 AM – 7 PM BST
  • For General Support: 0330 726 7864
  • John Lewis Address: Open: 9:00 am – 8:00 pm

Apart from providing the exceptional shopping services, John Lewis also offers superlative customer services to resolve the queries of their clients. Regardless of all issues, you can get in touch with their agents through various communication channels:

  1. Call on the John Lewis customer service number through landline or your mobile device.
  2. Visit the John Lewis Contact Us Page.
  3. Write an email to their address and join their mailing list.
  4. Sign up for their social media channels such as Facebook, Twitter, and Google+
  5. Send a handwritten letter to their official postal address.

Useful Tips

  1. Contact the John Lewis customer service agents only in their working hours.
  2. Keep the details such as tracking id, order number, product details near you to avoid the inconvenience while getting your issue resolved.

Complaints and General Enquiries

Any customers who aren’t pleased with the product they purchased at John Lewis department store can contact the company through the helpline which is provided for this particular purpose. To communicate with the John Lewis department stores, you can feel free to dial 03456 049 049 to get all of the general information or some help in a particular area which may be troublesome to you. The helpline is functioning for the duration of the business hours.

In case, if you do not want to contact them via email or call, you can also visit or send a handwritten letter to their postal address:

John Lewis Partnership, Partnership House, Carlisle Place, London, SW1P 1BX


Before visiting the address, remember that the opening times of the address are 9 am-8 pm.

Contact John Lewis via Social Media

If none of the above communication channels such as call, post or email does provide you with a satisfactory response; social media is the best and most efficient way to get heard. Below mentioned are the various social media channels, which you can use to get in touch with the John Lewis agents:

  1. Facebook
  2. Twitter
  3. Google+
  4. Instagram
  5. Pinterest
  6. YouTube

Different social media channels of John Lewis offer a great source of entertainment via uploading related photos, videos, and forums. Apart from keeping you updated; you can also use their social media channels such as Facebook or Twitter for providing feedback or for raising a complaint about their services.

John Lewis: Case Study

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John Lewis – FAQ ( Frequently Ask Questions)

What do I do if my product fails during the guarantee period?

If your product develops a fault during your John Lewis Guarantee please contact their technical support team by emailing or calling: 0844 306 9156, 8am-8pm weekdays, 8am-6:30pm Saturdays and 8am-6:30pm Sundays. Please ensure you have your model number and date of purchase to hand when you call. You’ll find all of this information on your original receipt- this acts as your guarantee, so keep this safe.

What is your pay and benefits policy?

Our policy is to pay a competitive rate of pay to Partners for good performance and as much above that as can be justified by better performance. In addition to that Partners benefit from an annual bonus, pension scheme, Partner discount and a range of other valuable benefits.

How can I pay for my John Lewis Broadband services?

You should always make sure that you keep your payment details up-to-date. To help you with this, if you’re paying with a card we’ll send you a reminder email before it’s due to expire.

A good way to make sure that you don’t miss a subscription payment is to set up a Direct Debit. As payments are made automatically you won’t have to worry about updating your details or confirming regular payments. (Obviously, you will need to make sure that you have enough funds in your account at the time you’re billed).

How to check your phone bill and itemized calls?

To see your phone bill click the Itemised billing tab under Phone control panel

Pick the month you want to see look at and you’ll get a breakdown of the costs along with an itemized call list

What speed can I expect from my broadband service?

Your broadband speed can be affected by many factors, and will also vary to help give you a stable connection. Your actual speeds can be affected by the quality of your telephone line, location and weather conditions, network congestion at your local exchange or the strength of your Wi-Fi signal. There’s more information on our Speed Guide.

How does John Lewis Broadband protect me from viruses?           

You need to make sure you’re protected from any malicious attacks on your computer. The majority of viruses are transmitted by email, so we employ state-of-the-art anti-virus technology to protect your emails. Any email sent to your John Lewis Broadband inbox containing a known virus is automatically deleted, and we’ll then let you know who the contaminated email was from.

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  2. admin

    A devout supporter of the doctrine of nonviolence as well as the belief that women and men are created equal, John Lewis was an influential leader of the present day American civil rights motion. He’s represented the Fifth Congressional District of Georgia in the U.S. House of Representatives since 1987. Whilst a college student in the early 1960 s, he was swept to the sit-in movement. By sitting at lunch counters, public libraries, along with other places specified for whites only in Nashville and lots of other towns through the South, young adults like Lewis protested what were known as Jim Crow laws, which segregated African Americans as well as whites.

  3. Lucas

    The Waitrose business appears to be defying the trends because it’s positioned as a more niche, premium priced operator, with a differentiation strategy with regards to both services and product. The Waitrose client experience is very much one of surprise and of low stress.

  4. Doana m.

    British retailing is a very difficult, market competitive, and several companies are being squeezed between weak growth in UK retail sales, channel substitution, and niche or cost leadership companies. Pre eminent retailer the John Lewis Partnership, with its partnership structure so unusual in retail, appears to be fitted with a few kind of antigravity device. It’s continuing to grow and generate comfortable returns on net assets in both upmarket grocery retailing and in its larger, non food lines. Seems to be fitted with some kind of antigravity device. The group’s most competitive operating environment is grocery retailing, wherein it operates by the name of Waitrose.

  5. koral

    While bigger grocers like Tesco have some premium lines, it’s harder for them to create a climate of spoil yourself as such offerings are encompassed by price deals on commodity products and a busier shopping environment. Waitrose, by contrast, combines intelligent merchandising skills, a distinctive, visually appealing store environment that’s pleasant to walk around, and eager and competent staff.

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