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Co-operative Bank Customer Service

0844 306 9116

Now you can easily contact the Co-operative Bank Helpline by dialling the Co-operative Bank Customer Service number on 0844 306 9116 or call their free phone Telephone number 0800 068 6727 from any standard UK landline or mobile phone. The Co-operative Bank Helpline has a generous selection of products such as current accounts, saving accounts, credit cards, high-street banking and of course, mortgages and loans.  Their history goes way back to 1872, and they started as the Loans and Deposit Department of CWS.  Not only is Co-operative Bank Helpline a leader on environmental issues, but they deliver quality products and are leaders in their field.

About Co-operative Bank

Co-operative Bank Customer Service number

The Co-operative Bank Helpline has a different Ethical Approach that covers five critical facts: Human Rights; Social Enterprise; Ecological Impact; Animal Welfare; and International Development.  What makes them different is that they have a customer-led Ethical Policy.  What this means is that they restrict finance to certain business sectors or activities, while at the same time pledging to provide funding only to those organizations that make an effort to make positive contributions to the community. The bank is known for their best in class customer care services that are commendable. If you are facing some issues with the banking services of a Co-operative bank, feel free to reach the service team by calling the Co-operative Bank Customer Service number on 0844 306 9116 and get instant support regarding any of your queries. Furthermore, you can also explore the main website for detailed information regarding the services of the bank.

If you are facing some issues with the service of the Co-operative bank or need to resolve about the banking inquiries you can reach the Co-operative Bank Customer Service providers and seek for help. The best way to get in touch with the support team is via chat. You can start a chat session with the service team by visiting the main website and clicking on the contact page. The service representative will properly assist you regarding resolving your issues and will assure proper, satisfactory assistance. You have an option to get in touch with the service team by writing a letter to the officially registered mail of the company. Be sure to mention your correct contact details in the email so that the service team can reach you at the earliest.

Co-operative Bank Service Address

The Co-operative Bank,

29 Gordon St,

Glasgow G1 3PF,


About Co-operative Bank Customer Services

Co-operative Bank Customer Service number

The Co-operative Bank Helpline offers a diverse range of banking services from current accounts, savings products, credit cards, mortgages, and loans.  All potential new business customers are first required to complete a questionnaire.  If an issue of concern or potential policy conflict is there, then the business is referred for further investigation. The business application is then reviewed against their current policy statements and also prior case studies, with further in-house research before a decision is made. They will only offer business banking facilities when they are confident that there are no clashes with their Ethical Policy. The possible financial gain to their activities is never an influence in their decision. If you wish to inquire about the services of the bank you can call them on their official Co-operative Bank Customer Service number on 0844 306 9116.

You can also get in touch with the service team by exploring the main website of the company. You can have a chat session with the service team for regarding any issues that you are facing with the service of the bank. The Co-operative Bank Helpline also the first to launch something called Smile in 1999 and this was the UK’s first full internet bank.  Smile has won many awards for its service, namely six times winner of the Your Money “Best Internet Bank Provider’ Award.  The benefit of Smile is that it provides all the comprehensive range of services – all of which can be done at the customer’s convenience. The service team is available at your convenience to serve you with the finest assistance services. You can easily rely on the services as the Co-operative Bank is known for their most excellent customer care services that are trustworthy.

The Co-operative Bank Current Account Customer Service

You can avail the best of class current account services in the Co-operative Bank in the UK. The bank is currently serving millions of people in the United Kingdom with their top-notch banking services that are hard to match. You can also open multiple accounts in the bank and get the best banking experience from the business experts. You can also open a current account for your business and get the best services that have eventually pleased millions of customers. Apart from this, if you are having some troubles in using your current account services, freely call the central helpline of the Co-operative Bank Customer Service i.e. 0870 062 6716, and you will get proper assistance as per your requirements. The bank has a dedicated team of expert professionals who are always ready to serve you the best. Give them a call or visit their main website.

The official website of the Co-operative Bank has a facility to provide a chat session to their valuable clients. You can seek help regarding any topics that you wish to inquire. Just provide the necessary details about your account and the service representative will guide you instantly. Also, you can request the service representatives to call back you at a suitable time.

The Co-operative Bank Loans Customer Service

If you are looking for a reliable bank that can offer you secure loans, undoubtedly, the Co-operative Bank is an ideal choice. The bank provides easy home and personal loans at adequate interest rates. You can visit your nearest bank branch and get detailed information regarding the services and the procedure to apply for the loan. Apart from this, you can have a look on the official website of the bank to get proper details about the products and services of the Co-operative Bank. The site contains all the information in the form of FAQ’s as well, and you can get the answers to the common questions. Furthermore, you can ask for help from the service providers through a chat session.

If you are seeking for prompt resolution of your problems, you can call the service providers on the original Co-operative Bank Customer Service number i.e. 0870 062 6716 and get on the spot help for all your queries. Make sure that you have your documents in a ready state before contacting the service team. You can save your time if you wish to inquire generally about the services by writing an email about your request. Also, the Co-operative bank service representatives will guide you instantly regarding your queries.

The Co-operative Mortgages Customer Service

The Co-operative Bank is a renowned Mortgages service provider that is serving the citizens of the UK with their top-notch banking and financial services. Numerous people are getting benefitted through the best in class services to the Co-operative Bank Mortgage services. The bank leaves no stone unturned in delivering the finest customer care services for the sake of their valuable clients. You can also visit the nearest branch of the bank and inquire about the documents required for the loans and mortgages application. The service team is always ready to serve you the best regarding quality and commitment, and you can get in touch with them through any of the media.

The primary Co-operative Bank Customer Service number is 0844 306 9116, and you can reach this number in the business hours. Also, you can write an email concerning your issues that you are facing, and you will get proper assistance regarding the same.

Useful Tips

The Co-operative Bank Helpline can be reached online at the “Manage my account” section, or you can call them at 08448 44 88 44 or 08457 212 212.  They are available 24 hours a day.

Make sure that you are specific regarding your queries so as to get proper support in a short time. Also, you must be ready with your bank account details if you wish to inquire about your bank account and related information.

Contact and Support

Co-operative Bank Customer Service number

The bank offers the best in class customer care services that are appreciated by millions of customers. You can get proper assistance regarding your queries by dialling the main helpline number. Alternatively, you can visit the main website of the company and have a chat session with the service executives regarding the same. Make sure that you mention your correct contact details when asked by the service representatives. Here are some of the other ways by which you can reach the service team:

  1. Communicate with the cooperative Customer Service number.
  2. Contact the Co-operative customer care services by sending an email in the registered mail.
  3. Check-in via different social media platforms such as Facebook and
  4. Visit the Co-operative Official contact us page.
  5. Have a chat session with the support team on the official website.

Connect with Co-operative Bank on Social Media

You can now stay updated regarding latest news of the bank by following them on different social media platforms. You can provide suggestions to enhance the services for the sake of other clients. Moreover, you can also share your experiences with the service representatives of the bank. Here are the links to the different social media platforms:

  1. Facebook
  2. Twitter
  3. YouTube

Co-operative Bank – FAQ ( Frequently Ask Questions)


How do I apply for Business Online Banking?

Registering for Business Online Banking is simple. Please read your business account terms and conditions regarding the Business Online Banking service (section 17.11 to 17.41) and complete the Business Online Banking application form.

Why is it necessary to log out from Business Online Banking?

You should always use the Logout option to exit Business Online Banking.

If you do not exit the service, your Business Online Banking session will remain open until it automatically ‘times out’.

We recommend you use the Logout option before:

–          You close the browser window

–          You use another application

–          Any time you leave your desk.

Please do not leave your computer unattended when you are logged in to Business Online Banking and always make sure that you log out to close the session.

How do I open a personal account with a co-operative bank?

–          An identity card or passport (both original and copy)

–          Minimum opening balance where applicable

How long does it take to get a loan approved by the bank?

The duration of getting a Co-op Bank loan usually depends on the type of loan one wants, that is, personal loans, business loans, SME loans and others. The minimum amount of time for loan approval is usually between 48 working hours and 2 weeks depending on the amount and type of loan.

What should I do if I send money to the wrong number?

Reach out to us through our Contact Centre on 0044 844 3069116 immediately and our agents will assist in reversing the transaction before the money is withdrawn.

Still, haven’t found the answer to your question?

You can contact a Co-op Bank representative by e-mail or by phone:
0044 844 3069116

(Monday – Friday. from 9 a.m. to 8 pm and Saturday from 9 a.m. to 5 pm).

For general customer service inquiries about bank products,
Please call 0044 844 3069116 or use the contact form provided.

What do I Need to Use it?

All you need is an internet connection for use on your PC or mobile device. For text banking, any cellular phone that can send and receive SMS or text messages can work.

Which merchants can I pay using this service?

Lists of merchants are provided in our e-Banking platform. Once you have successfully logged in to the e-Banking platform, you will see the list of merchants under the ‘payment’ tab.

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Share with us the experience of the Coop Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


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  2. Holly Darwin

    The services are good at COOP bank. I use a credit card from them. They have good cash back offers.

  3. Wright K

    The credit limit is good on this COOP credit card and there are fuel surcharge waiver option available on this card.

  4. Sturat gini

    They are very poor in customer services. Regularly they are not providing the credit card statements which is not good. They need to improvise on services.

  5. Phillpe Jones

    I am using a credit card with COOP Bank. The services are not satisfactory. I do not get any offers on the card. There is no reward point system too.

  6. Morrission

    They have very good services. I have no issues in the last four years. They have all the offers on the card. It is accessible every where. Everything is good about the card.

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