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Virgin Media TV Opening Times


8:00AM - 8:00PM


9:00AM - 5:00PM


9:00AM - 5:00PM

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Virgin MediaTV Helpline

Virgin Media TV Helpline Contact  Phone Customer Service on 0844 306 9110 or call their freephone TelePhone number 0800 052 0422 from any standard UK landline or mobile phone. Virgin Media Helpline is considered the leading telecommunications provider.  They are a part of Liberty Global who is considered the world’s largest international cable company, serving 24 million customers across 14 countries.  Virgin Mobile Helpline is currently the largest fixed-line home phone providers and was launched over 10 years ago as the world’s first virtual mobile network. Their cable network delivers ultrafast broadband to over half of all UK homes with super-fast speeds up to 152Mb.  They dominate the market with connectivity to thousands of public and private sectors in the UK.

Virgin Media TV Helpline Contact

Virgin Media TV Helpline Contact


Virgin Media’s super fast speed of 152Mb broadband allows everyone to be online with other users at a time where they do not have to bear any extra charges or caps so users can easily download or browse limitlessly.  They don’t even need phone lines if they don’t want one.  According to Ofcom, Virgin Media Helpline has the fastest broadband in the UK due to their vast network of fibre optic cables.

Virgin TV has over 200 channels, consisting of 34+ for HD so you can easily watch Sky channels, live pay per view events and 3D movies.  Virgin TV On Demand provides a number of great films and shows without requiring users to wait for some time.  It’s like using a DVD – there is no downloading and you can press buttons, play, make them fast forward, etc.  Virgin Media TiVo®will find your favourite programs and you can record from every single location of the world. The 1TB TiVo box has the capability to record about 500 hours from standard TV while 100 hours from HD TV. Virgin TV enables you to take your TV wherever you want and can be used on any of your devices – Android pending.

Virgin Media UK Customer Service Phone Number

Virgin Media TV  Helpline – Contact Information and Availability

Virgin Media Helpline has an extensive online knowledge base with plenty of troubleshooting guides, videos and articles for all your questions.   In addition, there is an online help and support forum with a friendly community to interact and ask questions.  Virgin Media Helpline also provides accessible ways to contact them via Text Relay Service for the deaf, hard of hearing or speech impaired and Video Relay Service whereby you can get in touch using sign language on webcam.

For complaints, you can call Virgin Media Helpline at 0345 454 1111 and lines are open8am – midnight, 7 days a week.  You can chat with Virgin Media Helpline online or even write to them at Complaints, Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ.


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  1. Darren Paoba

    Since joining Virgin Media for broadband I have experienced poor service. Took deal in Nov 2015 to have price increase a month later! Wouldn’t mind if service was reliable and within agreed speeds!

  2. Shoeb Islam

    If you live in this area don’t bother with Virgin network issues since November and always takes over a week to fix.

  3. Marfy Steve

    Very very disappointed. We had sales person visit our property on 15th January, to be installed today 29th January. Booked day off work. Received email 1 week ago with 7 day countdown until installation.

  4. Kerry Froz

    We had no notification whatsoever. Extremely annoyed and very disappointed, due to lack of communication it was not a good start therefore cancelled the lot.

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