Sky Customer Services Helpline UK

Sky Customer Services Helpline UK

0870 062 6707

Calls to 0870 numbers “calls cost 10p per minute plus your phone company’s access charge".

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Sky Customer Services UK Operation Hours

All Days7:00AM - 11:00PM

Sky Helpline Customer Service – Overview


Sky Helpline Contact  Phone Customer Service on 0870 062 6707 or call their freephone TelePhone number 0800 151 2747 from any standard UK landline or mobile phone. SKY is Britain and Ireland’s principal home entertainment and communications provider.Starting back in 1989 Sky launched a ‘Direct to Home’ satellite TV service that is working with the help of Astra satellite having 4 different free-to-air TV channels, consisting of the first 24-hour news channel- Sky News. At the time that Sky Helpline launched in 1989, the number of television channels in the UK doubled from four to eight. Since then, the multi-channel universe has grown to include many hundreds of channels.  By 2010 Sky reached its goal of acquiring 10 million customers, who will help it to become a choice of around 36 percent households in Ireland and the UK. In 2011, Sky Go was launched thus providing Sky TV users to have live TV streaming anywhere such as their PC, laptops, Smartphones, tablets, and Mac.

Today, Sky Helpline manoeuvres a complete multichannel, multi-platform television service in the UK and Ireland. Over 10.5 million households across the UK and Ireland appreciate an unparalleled choice of movies, news, entertainment, arts and sports channels.

Sky Helpline – Services

The Sky Helpline platform offers access to over 500 television and radio channels, plus up to 20Mb Broadband and free evening and weekend calls to UK Landlines with Sky Talk, making it extremely convenient for staying in constant communication.

In addition to their choice of Sky TV channels, all customers can receive more than 330 free-to-air television and radio channels and services. All customers have full access to interactive functionality and also Sky’s popular electronic program– Sky Guide.

Sky Helpline prides themselves on developing three core capabilities: content, technology, and customers.

Sky Helpline – Contact Information and Availability

Sky Helpline provides around 300,000 hours of training for their contact centre advisers each year, so they have the skills to resolve more of their customers’ questions the first time.

  • For Sky Helpline TV customer inquiries you can call 08442 411 411.
  • To join Sky, you can call 08442 411 268
  • Sky Helpline can also be contacted online as well as social media, facebook, and twitter.
  • For corporate inquiries you can write to them at the following address:

British Sky Broadcasting Ltd
Grant Way

Sky Helpline Customer Services
2.8 (55%) 8 votes

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23 Responses to Sky Helpline Customer Services

  1. Karan tate says:

    After 2 months without a working landline we have connected a new phone in our new house and within 6 hours our Internet

  2. Sarah Brunt says:

    Why is my viewing card not work can people help me

  3. maryanne coker says:

    why any any one txt me bk

  4. Josh says:

    Why if i remove a device, i cant add another straight away, is it too much hard work for you?.

  5. maryanne coker says:

    how long is it 2 some one ring me

  6. john millar says:

    how do i reset clock on sky box to correct back 1 hour

  7. Carl mason says:

    Our sky signal kept going. We spoke to somebody at their help desk . We were told we would have to pay for an engineer to come out, and pay for any repairs. Considering the equipment belongs to sky ,they should inspect it for free. Tight bastards.

  8. Yvonne morrice says:

    When I try to watch catch up TV I am asked for my PIN number which it will not accept. I have tried to put in a new number without success

  9. Susan Winter says:

    Thank you so much to Gary from the help team. After two days struggling with my broadband, or lack of!!! Gary was able to help me get re connected, within a couple of minutes. I am only a novice, but Gary was so patient. Much appreciated!!Thanks again Gary.
    Best Wishes. Mrs S. Winter.

  10. Charlotte McDonald says:

    I am trying to watch sky go box sets through my xbox one & it keeps coming up with an error i am really frustrated with it

  11. Monirkhan says:

    Speed is the biggest problem for everyone in my area but I have one of the best speeds across all providers here.

  12. Geore says:

    I think I am paying too much for the service I receive.

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  14. mark carig says:

    Sky Helpline Contact Phone Customer Service on 0844 306 9107 or call their freephone TelePhone number 0800 151 2747.

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  20. elaine henderson says:

    ive took out an 18month contract with sky done a direct debit and now they say I owe them money disgusting probably have a bank charge now

  21. Francis A Hickman says:

    I hAVE TRIED TO CONTACT SKY AS i can not get any picture on my screen. Affter listening to their automated message telling me to engage the Question mark button 43 times yes 43 times no one answered. so I rang the land line . only to getthe same automated message telling me to press the question mark button which I did 18 times then given up Whats wrong with sky ABSOLETE RUBISH CUSTOMER SERVICE I had simlar trouble with them this time last year but 248 txts a engineer called and fixed a different problem YES 248 txts another joke

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Helpline is not associated in any way with any company listed on this website. Calls to 0870 Numbers “calls cost 10 penny per minute plus your phone networks access charge”. Calls to 0844 Numbers “calls cost 7 penny per minute plus your phone networks access charge”. Our call costs vary so please be sure to check the price stated next to the phone number provided. If you are unsure of your network costs we strongly advise contacting your network supplier BEFORE using our service. Bill payers must be 18 years and over and have the bill payers permission before making the call. Please read and agree to these terms before using our service. Designated trademarks and brands are the property of their respective owners.