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Halifax Contact Opening Times


7 am and 9 pm


8 am to 7 pm



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Halifax Contact Helpline

Halifax Helpline Contact  Phone Customer Service on 0844 306 9119 or call their freephone TelePhone number 0800 028 1057 from any standard UK landline or mobile phone. Halifax Helpline is an online banking helpline with the trading name “Bank of Scotland plc”- which is one of the most famous group companies in Lloyds Banking Group Plc. Founded in 1852, the Halifax is one of the UK’s best-known companies.


Halifax customer service numbers

Halifax Helpline has enjoyed prodigious growth over the course of its 160-year history. In the latter years of the 20th century, it made a number of notable procurements. These included the Leeds Permanent, Clerical Medical, and Birmingham Midshires. Leeds was involved in a series of mergers. These included the London North Eastern Railway Building Society, the Doncaster Building Society and the Midland. Then in 1995, the Leeds merged with the Halifax Building Society. Shortly after this, the Halifax converted to plc status.

Halifax Helpline has a strong sense of social responsibility and is heavily involved in many charities, notably Alzheimer’s Society and Alzheimer Scotland, supporting the Live Well Campaign. Alzheimer’s Society is the UK’s prominent support and research charity for people with dementia, their families, and careers. Together with their partner charity, Alzheimer Scotland, they are leading the fight against dementia. By 2020 over 1 million people in the UK will have dementia.

Halifax Contact Helpline

Halifax Helpline has a vast number of services and products to cater to their customers: bank accounts; savings accounts; IRAs; Credit cards; Loans which include personal and car loans; insurance – home and car; investments; share dealing; travel; and last but not least online and mobile banking.

Halifax customer service phone number

Halifax Helpline – Contact Information and Availability

For your banking needs, you can call on 08457 20 30 40

If you’re calling from abroad or would prefer not to use the 0845 number, you can call them on +44 (0)113 242 1984.

Halifax Helpline hours of availability are:

Existing customers
24 hours a day, 7 days a week

New customers
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

If you have a complaint, you may write to them at Halifax, PO Box 761, Leeds, LS1 9JF.  To help them resolve your complaint quicker, please include your telephone number (providing a mobile number where possible) and advise when the most suitable time is for them to call you.

In order for them to resolve your complaint as quickly as possible, please include the following information in your letter:

  • Your account details
  • As much information about the complaint as you feel able to give.
  • If there any particular actions you wish them to take to resolve your complaint, please include them.

Halifax Contact Helpline


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Share with us the experience of the Halifax Contact Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


  1. how do i get access to my late mum and dads accounts they told me at the branch they are inactive and they cannot get any information i require some old statements etc

  2. Rassel Comila

    Too much interest rate for personal loan. I will never take their service.

  3. Bourne Katro

    Never had such a bad experience with this Bank, and I have been around for a while! Avoid them like the plague, they have no idea of what customer service is!

  4. Kent M

    I love their service. Using their service since 7 years never face any problem.

  5. Charlie

    When you need to speak to someone, be prepared to wait…a lot. And then be told that their computer doesn’t work so you’ll need to be transferred to someone else…who never answers. Like pulling teeth.

  6. Shelly

    I must stress the customer service and staff are great it is the idiots behind the business you never get to know who make all these ridiculous charges.

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