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DHL Customer Service

0844 306 9176

Get proper assistance regarding DHL services by calling the main DHL customer service number on 0844 306 9176 or call their Telephone number 0345 072 0278 from any standard UK landline or mobile phone. DHL Express is a company providing international express mail service and is a division of German Logistics Company Deutsche Post DHL. Deutsche Post operates around the world and is the world’s largest logistics company and is also the global market leader in air and sea mail.

About DHL

DHL customer service number

DHL helpline was originally founded in 1969 to deliver documents within America in between Honolulu and San Francisco, but in the late 1970’s the company extended its delivery services throughout the world. DHL later on expanded to countries which could not be served before by any other delivery source, these countries included Eastern Bloc, Iraq, China, Iran, North Korea, Soviet Union and Vietnam. Deutsche Post began to acquire DL shares in 1998 and completed the purchase in 2002. It later absorbed DHL in its Express division and expanded the use of DHL brand to other Deutsche Post Divisions and business units. If you are facing some issues with the company’s services, you can freely contact the service team by dialling the customer service number on 0870 046 9496 and get instant support.

DHL Express provides some of the best services in this sector and has always delivered superior quality service than any of its competitors. It offers three types of services. Express services are for safely delivering items and contents to individuals internationally. This service is acquisitive in its nature and helps lots of customers worldwide. The next is the freight service which can necessarily deliver big things almost anywhere around the globe through rail, road or air. It also offers supply chain solutions for its customers because of being the best in the business. You can easily enquire regarding the services of the company by dialling the main DHL contact number i.e. 0870 046 9496. Apart from this, you can have a look on the main website of the company and seek for help through a chat session.

About DHL Customer Service

DHL customer service number

DHL Express is a fantastic service and what keeps it the best is its excellent customer support that it provides during and after service. To learn about the status of your sent items or if you want to put forward certain suggestions or general questions then feel free to contact DHL Helpline at the number and timings below. The company leaves no stone unturned in satisfying their valuable clients in all terms of quality and assurance. You can reach the support team if you are facing some issues with the services of the company by calling the DHL contact number on 0870 046 9496 to get proper assistance. Also, you have an option to explore the main website of the company to get detailed information about the services and availability at your location.

The company provides an easy option to have a chat session with the customer care executives for any troubles. You can seek for help regarding any issues that you are facing. Make sure that you have all the required details regarding your shipment in a ready state before contacting the support team. Furthermore, you can also write an email concerning your queries and send it to the registered mail id of the company. The service executives will make every effort to satisfy you regarding quality and commitment. You just need to get in touch with them through a call or via chat.

DHL Service Address

You can also visit their office at the address provided below, or write to them at;

DHL Express

Orbital Park

178-118 Great South West Road




DHL Courier Customer Service

DHL is a renowned name in delivering outstanding courier services for their valuable clients across the globe. You can easily rely on their fastest courier services that are eventually hard to match. The company operates in different countries and has the biggest chain of transportation that has proven to be the game-changer for DHL. You can quickly send a shipment in guaranteed one-day delivery options through reliable services of DHL. If you wish to inquire more about the incredible departments of the company, reach them through the main website of the enterprise, and you will get instant support services. Furthermore, you have an option to dial the DHL telephone number i.e. 0870 046 9496 and get proper assistance regarding any issues that you are facing. Customer satisfaction is their biggest priority, and you can get in touch with them at your convenience.

You can also track your shipment through the online tracking system and get accurate details about your package’s current location. Also, you can change the delivery options by logging on to the official website and entering your shipment is.

DHL Delivery Customer Service

If you are seeking for the finest transportation services, DHL is the ideal choice. The company operates in different countries and has the biggest transportation network that significantly ensures timely delivery of your parcels and shipments. Also, the company assures their valuable clients about the quality of services without compromising on the appropriate provision of the packages. You can send or receive couriers from anywhere in the world by using the DHL courier services. Moreover, you can inquire about the email services by visiting the nearest DHL office by searching on the map.

Apart from this, the best way to get immediate support services is to call the service team by dialling the DHL customer service number on 0870 046 9496 and get proper assistance. Furthermore, if you wish to have detailed information, you can browse the main website of the company and have a chat session with the service representatives.

DHL Tracking Customer Service

You can now easily track your parcels and shipments through the best in class tracking services of DHL. The company offers the latest technology driven monitoring systems that ensure proper information regarding the location of the delivery. Furthermore, you can also adjust the delivery date and time as per your convenience. For this, just visit the main website of the company and click tracking and there you can easily find an option to change the delivery options. Moreover, you can easily change the delivery address if you are out of town on the day of delivery and the courier will be handed over to your neighbours or friends in this situation.

If you are unable to use the online tracking system, feel free to get in touch with the service team by dialling the support team by calling on the DHL phone number and get instant assistance regarding any issues. The support team will guide you through a step by step procedure to resolve your issues. Some people prefer to get support through email. You can write an email about your queries and send it to the registered DHL email, and the support team will get back to you in a short time.

Useful Tips

Customer Service +44 (0) 844 248 0844

Opening Times

Monday – Friday           07:30 – 22:00

Saturday           08:00 – 16:00

Sunday Closed

Bank Holidays 08:00 – 16:00 (except Christmas Day)

Contact and Support

DHL customer service number

The company is known for their finest customer care services that are hard to match, and you can easily contact the service team by calling the DHL contact number. Make sure that you call the service team in the business hours to avoid unnecessary waiting time. The best time to call the service team is in the afternoon as the lines are available at that time. You can also seek for other DHL contact details by visiting the main website of the company. Here are some other ways by which you can reach the DHL customer service:

  1. Contact the DHL Customer Service number.
  2. Contact the DHL customer care support providers by sending an email in the registered mail.
  3. Check-in via different social media platforms such as Facebook and
  4. Visit the DHL Official contact us page.
  5. Have a chat session with the support team on the official website.

You have an option to visit the main office of the company for details about your shipment or to inquire about the services of the enterprise.

Complaints and General Inquiries

DHL customer service number

If you are unsatisfied with the services of DHL, you can contact the higher authorities and eventually can complain about the issues you are facing. One can write an email concerning their queries to the company and seek for help. Apart from this, the company offers a secure chat option for the sake of their valuable clients, and you can visit the main website of the business and start a chat session with the service executives. Make sure that you mention your correct contact details in the email so that the customer support team can easily get back to you.

If you wish to write a letter to general inquiries and feedback feel free to send a message to the registered postal address of the DHL customer services.

Connect with DHL on Social Media

Now you can easily stay updated regarding the latest news of the company by following them on different social media platforms. Also, you can share your experiences with the service team and provide suggestions to enhance the services for other customers. Here are the social media links:

  1. Facebook
  2. Twitter
  3. YouTube

DHL – FAQ ( Frequently Ask Questions)

I intend to buy some products from an overseas vendor that uses DHL to ship. Will I have to pay import duty on the items I purchase?

You will have to discuss this with the vendor. It depends on the type of commodity you are purchasing, the value of the goods, how the vendor labels them for customs purposes and what country you are importing them into. If customs impose a charge DHL will pay this in the first instance, however, you are advised to pay this, whether or not you accept delivery of the goods.

How do I make a loss/damage claim for a DHL shipment that failed to arrive, or was damaged?

If your shipment failed to arrive, it is important that you contact customer service with an accurate description of the goods and their packaging as soon as possible. Our “found shipment centers” hold on to items that were not properly addressed or that became detached from their packaging. It is possible that they will be able to reunite you with your shipment. If this fails, please contact customer service to file a report.
Please note that damage to goods in transit is frequently the result of inadequate packaging.

If I do not have my tracking number, is it still possible to track my shipment?

Yes, under certain conditions. We strongly advise you to make a record of your tracking number however, if you have the shipper’s reference number, you can use our online Shipper’s Reference Tracking service.

Who can I contact if I have not received my shipment?

If you have not received your shipment, please contact your shipper or online shop. If they are unable to provide an updated status of your shipment, please contact our local Customer Service. You can find our contact details here.

My shipment is damaged or the content is missing. What can I do?

When your shipment is delivered with the local post, you should go to your local post office within 7 days for a damage report.
Please send the damage report to your shipper or online shop. Your shipper or online shop will then claim the damaged or lost parcel with DHL.
Please understand that only the shipper can file a claim as he is the contract partner of DHL.

How do I make a claim?

In the unlikely event that you need to make a claim for a lost or damaged parcel, please refer to our Claims Guide.

This guide includes the time periods and methods in which claims must be submitted in order to be considered.

DHL Customer Service exhausting you?

Share with us the experience of the DHL Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


  1. Karen Smith

    I have reported one of your drivers driving dangerously. I have sent 3 or 4 emails. A lovely female left me a message to say she was going to look into this for me. Have not heard anything else. Needless to say I am not a happy member of the public.
    Karen Smith
    I hope to hear from you asap……..

  2. Karen Smith

    I am disgusted that you have done nothing about this driver. I would of thought you would of been very quick to sort this out. Not a good piece of news for your company

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