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EE Opening Times

Monday-Friday

8:00AM - 8:00PM

Saturday

8:00AM - 6:00PM

Sunday

8:00AM - 6:00PM

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EE Helpline
EE Helpline Contact  Phone Customer Service on 0844 306 9102 or call their freephone TelePhone number 0808 121 1122, from any standard UK landline or mobile phone. EE, previously known as Everything Everywhere, is the unarguably the biggest network provider in the whole of United Kingdom. It currently has over twenty-eight million customers in the UK and has its headquarters in Hatfield. The company, EE, provides internet service and also the largest mobile network operator in the UK.

Everything Everywhere, EE Helpline, was a joint venture between two companies, namely the Orange SA and Deutsche Telekom through a merger in between their respective businesses as Orange and T-Mobile in the UK.

Their services are currently available inside the United Kingdom and are offered under their T-Mobile and Orange brands. The company has main offices in Darlington, London and Bristol apart from the office in Hatfield.

EE UK Customer Service

EE Helpline – Services
EE and EE Helpline services are available all the time under the brand names of T-Mobile, Orange, and EE brand while maintaining around seven hundred outlets across the United Kingdom which are operated by a total of 15000 employees. It currently is the owner and operator of 2G, 3G, and 4G cell phone network services in the UK.

The services provided by EE are mobile phone network, fixed-line solutions, and Broadband coverage. They have started investing heavily in the 4G Superfast services because of their high demand in the UK. The company is the first to bring the 4G technology to Britain which it needs and presently run the biggest 3G network in the UK.

About fifteen million households are using the fixed fibre broadband service that is being provided by EE. It is fast, reliable and trusted by millions of users in the UK.

Everything Everywhere, EE Helpline – Contact Information and Availability
Feel free to connect with the EE helpline at all times to register any service related complaints, suggestions or any other queries at 0843 506 8881 at any time as the helpline is open for 7 days a week and 24 hours a day.

Then again, you can contact them at their head office at:

EE Head Office, Hatfield

AL10 9

London, United Kingdom

You can also reach them here at +44 7785 390753.

EE – FAQ ( Frequently Ask Questions)

Will I be upgraded to EE 4G?

Unfortunately, if you signed a 3G contract with T-Mobile or Orange, you’ll remain on 3G until the end of your contract term. Unless you choose to upgrade mid-contract. When the contract ends, EE will offer you the chance to sign up. But you’re under no obligation to join. If you do decide to sign up with EE, though, you’ll need a 4G capable phone and one that supports the particular standards of EE 4G LTE network.

Can I keep my number if I switch to EE?

Absolutely you can. Switching your number is simple. However, remember that because you’ll have owned a 3G SIM with T-Mobile or Orange, you’ll need to get a 4G one from EE.

What should I do if I have lost my EE mobile phone?

EE recommends that if you have lost or stolen your phone that you call the EE customer service helpline. This is available 24 hours a day. If you are calling from a payphone to report a stolen or lost phone, EE will be able to call you back immediately. EE can also block your mobile phone so that is not usable on the EE network. EE can supply you with the IMEI number which you can provide to the police. This can help the police to locate your phone and lead to a conviction.

If EE is a BT company, are their phone lines managed by BT?

Even though EE don’t enjoy the best reputation for customer service, BT has stressed that they have no plans to combine their customer service departments. Instead, EE is kept as a wholly owned but separate organization. This also means that whilst on the phone to EE, you can’t make any changes to your BT deal.

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13 Comments

  1. jan jacobs

    URGENT
    since organising an upgrade on my mobile phone i am unable to make any calls. Pleae contact me as i this is my only method of contact.

    1. Amandeep kaur

      Hi I got a rolling up contract from u over the phone and one of ur colleague told us that u can cancel or upgrade or pac code at any time and now I want to cancel the contract and u guys charge me £90. When we had a conversation with ur colleague can u listen to it.

  2. robert herd

    how do you book oversize luggage ie golf clubs on line when booking.

  3. Beth stewart

    You have cut our phones off when you said you clearly wouldn’t do this till 24/9 l find this bad practice & you have also changed our price plan without consulting myself can l ask why as now we are unable to make calls or texts and this is our only way of contacting people ????? If this situation with yourselfs l will consider moving to another network l also am on unlimited mins & texts could you please explain why you changed our price plan ???

  4. Sean

    EVERYTHING EVERYWHERE..

    Well, maybe not, no signal half the time, no 24 hour customer service or online help chat after certain hours, nobody to help at all after most people’s working day. I’m unable to call during the working day due to signal issues at work. Then by the time I get home your offices are closed. Meant to be the world’s largest network however since moving to EE I’ve had nothing but problems and have no way to talk to anybody about it…

    Really bad practice for such a large company

  5. Please be aware that 24/7 Helpline give an information about EE Helpline and Dial Direct Pone Number 0844 306 9102 & Get Help in one click! 24/7.

  6. You just have to dial any of their number: 0844 306 9102 in order to have discussion with our representatives about your requirements to EE Helpline.

  7. EE helpline Contact Phone Customer Service on 0844 306 9102 call their free phone Telephone number 0808 121 1122.

  8. Sean

    My signal has just dropped out completely and restarting it and removing/replacing isn’t working! And I can’t get through to any one to help this is really annoying for a company so large I don’t understand why the offices aren’t open 24/7 I spend 110 a month and can’t even get help when I need it 😫

  9. dana lorta

    hey’re completely loaded with incredible characteristics and brilliant technologies. These smart electronic devices, cell phones are the most fantastic digital innovations of the last 50 years. They’ve continuously changed as well as made our lives simply superb. You can now remain connected through the globe with these gadgets with Email customers, MMS and Bluetooth. Enjoy worldwide roaming services with these gadgets. Whichever part of the world, you may be in, mobile phones will assist you communicate across to the other part of the world. These swish gadgets have made us totally dependent on them. These chic gadgets are constantly expanding with regards to features, styles and looks.

  10. Joanne riley

    Total joke of a company stolen phone and cannot cancel it because u r closed even though u say emergency number only for lost and stolen phones digesting customer service and company !!!!!!!!

  11. Nico bell

    This is pathetic, I get all of these minutes and texts but I can call the helpline when I need to because they charge you 25p to do so, honestly money thieving idiots

  12. Ezequiel

    You have no 24 hours tech support… been 1 hour with no internet…

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