Sony Phone Numbers
For proper advice and response on Sony devices and services, you can call on this Sony Helpline Contact Phone Customer Service on 0870 062 6753 or call their TelePhone number 020 7365 2413 from any standard UK landline or mobile phone. Sony is a Japanese multinational, worldwide recognized conglomerate, most well known for its production of technological devices of many spheres.
Sony has been founded way back during 1946, and its founders were Masaru Ibuka and Akio Morita. The headquarters of that great enterprise is located in Minato, Tokyo. The amount of reputation it received made it spread onto various positions in the world, so it is the least surprised to learn that it is a global brand, recognized by the entire world for its sophisticated creations. From the days of foundation to this very day, Sony holds an important revenue of $75 billion. It was first suggested that the company should be named TTK, but the plan was rejected, as it would associate Sony with the railway company, the Tokyo Kyuko.
Apart from providing the best products and technical services, Sony also provides the exceptional customer services for resolving the queries of their clients. Regardless of all issues and queries, you can get in touch with the customer service representatives through various communication channels and several social media platforms.
Sony Customer Service Address
Sony UK Technology Centre,
Pencoed Technology Park,
The United Kingdom.
While writing the letter, try to be precise and highly detailed in explaining your query. Also, write the contact details with proper information so that Sony customer service agents can contact you with ease.
Sony Customer Services Numbers
Sony and the Sony helpline have been known to deliver some of the top shelf products everyone will gladly purchase. Although the company initially started off with the production of consumer and household electronics, the popularity it achieved made it evolve and start producing semiconductors, video games, media content meant for entertainment purposes, computer hardware, and most recently, telecom equipment. This makes Sony a versatile company which is dealing with multiple products and seems to be doing an extraordinary job at it. Today, this company represents one of the finest brands a customer can turn to. Even though it has suffered a major financial crisis during the time frame between 2005 – 2007, it quickly managed to get back in control and re-establish its stability.
If you are a Sony customer or planning to use take their services; we will help you to cut down the chase by providing you with the direct contact numbers. Details of all the customer service and customer care contact numbers are enlisted in the table below:
Sony happens to be losing money on their 60GB PS3 since it had been launched in the United Kingdom. The volume of sales continues to be less than expected – with one important factor being the high start cost. The pattern continues to be much the same in other countries worldwide. The new 40GB PS3, launched in the Uk on October 10, 2007, is the result of some considerable cost-cutting attempts on the part of Sony. Most of the changes were made after dialogue with PS3 users. Sony advises that it is made the changes after Feedback from a large number of present PS3 owners and as well as an investigation into future prospective PS3 owners.
Perhaps most likely the most contentious conclusions were the death of backward compatibility with both PS1 and PS2 games. Sony’s research appears to indicate that this is not an essential aspect for new users. Presumably, anyone with lots of PS2 games also offers a PS2 games console on which to play them. The backward compatibility with PS1 and PS2 games had been among the less affordable items to execute on the earlier PS3 variation. Here’s a good quotation from Ray Maguire, managing director of Sony Computer Entertainment UK: As we approach our first PlayStation Christmas, it’s pleasing to be able to provide UK customers with the selection of two PlayStation 3 bundles both now representing remarkable value.
There is no doubt about it – it does look like a better deal for customers. It appears like a very aggressive marketing plan by Sony in the run-up to Christmas. It’s worth bearing in mind that Sony intends that, in future, only 0 GB PS3 will be available in the United Kingdom. The price fall on the 60GB model is likely to boost their sales between now and Christmas and burn up the existing inventory. Following the current stocks of 60GB PS3 consoles are exhausted only the 40GB version may be accessible to the public. Sony also admits that they’ve been losing money on the 60GB consoles sold to date and, more remarkably maybe, agree that this may continue, even on the lower cost 40GB console. They’ll lose less money than before, but they’ll still lose.
Another factor that will assist sales between now and Christmas is the growing number of PS3 games becoming available.
If you are a PlayStation user, you can use this Sony Customer Support Number, 020 7365 2810.
Sony Helpline- Contact Support
The Sony helpline is one of the features at the disposal of customers who may choose to contact Sony for a large number of reasons. Whether they would like to discuss refunding a product or discussing a potential malfunction they may have encountered; the helpline is the main source of information they can count on. In addition to the telephone number, consumers can also contact the online support team. Customers can expect support regarding international purchases, general information and help with troubleshooting regarding a product they have purchased. To reach Sony, you can call 866-766-9272.
- Business Hours (applies to the entire week): 10 AM – 10 PM BST
- For General Support: 866-766-9272.
- Sony Address: Open: 10:00am – 10:00 pm
Customers facing technical difficulties while using Sony products like Sony Xperia Mobile Phones, Sony PlayStation, Sony Cameras; Sony Televisions; Sony Laptops, Sony Entertainment Network; Sony Creative Software and all the other Sony products can call on the Sony customer services number 0207 365 2810 from 9 AM to 6 PM any day of the week. To ask general queries regarding the Sony services, customers can use the Sony customer services number UK provided above.
Other than the call, you can also get in touch with the Sony customer service representatives through various communication channels mentioned below:
- Visit the Official Contact Us Page of Sony.
- Send an email to their mailing address at [email protected], which states your queries.
- Send a handwritten letter to their official postal address.
- Sign up for their social media channels such as Facebook, Twitter, and Youtube.
Visit the main website of Sony for all the appropriate contact details and customer service addresses. The main site will provide you with the complete information regarding the customer care numbers for related customer service requirements. Also, It will keep you updated regarding all the products.
Before calling the Sony customer service numbers, there are few tips, which you should remember to avoid any inconvenience during the call:
- Calls made to the 0800 Sony UK numbers are free of cost. Calls made to the 02 and 03 Sony UK numbers are charged at 13 pence per minute with the addition of charges applied by telephone service provider. In case, if you are calling from outside the United Kingdom, extra charges will be implemented as charged by your local tariffs.
- Keep the following details such as device details, error information near you to avoid any inconvenience during the call.
- Remember to call the Sony Helpline during their working hours.
Complaints, Feedbacks and General Enquiries
If you are not satisfied with any of the services provided by Sony, you can file a complaint with the Sony customer complaints department. They can be contacted by phone, by email or by mail.
The Sony customer complaints number is 0207 365 2810, and it is open from 9 AM to 6 PM all seven days of the week. You can speak with a customer care executive and let them know of the complaint that you have.
Sony UK Technology Centre, Pencoed Technology Park, Pencoed, United Kingdom
It is suggested that you mention maximum information regarding your claim and issue that you are facing so that it becomes easier for the Sony customer complaints department to provide you with a solution.
Contact Sony via Social Media
If none of the above communication channels is providing you with the proper customer service response; social media platforms are the best way to get heard. Following are the social media channels, which you can use to get in contact with the customer service agents regarding their queries:
The social media channels of Sony will keep you updated with latest services, offers, and products. Apart from providing the most recent updates; you can also use the social media platforms such as Facebook and Twitter to post and message their queries.
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