Virgin Media Internet Helpline UK

Virgin Media Internet Helpline UK

0870 062 6710

Calls to 0870 numbers “calls cost 10p per minute plus your phone company’s access charge".

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Virgin Media Internet UK Operation Hours

Monday-Friday8:00AM - 8:00PM
Saturday9:00AM - 5:00PM
Sunday9:00AM - 5:00PM

Virgin Media Internet Helpline 

Virgin Media Internet Helpline Contact  Phone Customer Service on 0870 062 6710 or call their freephone TelePhone number 0800 052 0422 from any standard UK landline or mobile phone. Virgin Media has been the best telecom service provider in the world, with its services available for 14 countries where customers will have access to high-speed internet, quality television services, and landline availability. They have an experienced, responsive and talented helpline that facilitates customers with high-quality services and enables them to avail different types of services at affordable costs.

Virgin Media Internet Helpline – Services

Virgin Media offers internet connection in the form of broadband which is proved to be the fastest and efficient internet connection with its Superfast Fibre Optic Broadband facility. Just because of their professional services and expert helpline, they have got many awards, consisting of “Best Broadband Provider” and “Fastest Home Broadband”. They have managed to attain their position as the best and reliable internet service provider in the UK market.

The router is available to all new Virgin Media broadband clients for free, as mentioned. Since this is a DOCSIS 3.0 modem with 24 bonded downstream channels and eight upstream ones, the theoretical download and upload speeds are far, far higher. Sadly, the Super Hub 3 isn’t DOCSIS 3.1 compatible which would have made it the first mainstream broadband router to support multi-gigabit download and upload speeds. Available in black or white, the router looks a bit like a small speaker – thanks to its grilled sides – and blends seamlessly in with any modern decor. The front panel hosts the Wi-Fi light, the internet activity light, a phone light, a power Light-emitting diode and the WPS button.

In normal operation, one white soft light should remain on unlike the blinking blue lights on the previous one. Around the back, you get two inactive\/disabled telephone ports, four Gigabit Ethernet ports, a reset button, the power switch, a port for the power cable and the coaxial cable connector. Setting up the router is a doddle and doesn’t require any specific skill other than the capability to use the bundled proprietary spanner. Virgin Media’s online do-it-yourself guides are as simple as can be, and if you run into any issues, an operator can run a diagnostic test remotely and decide whether or not to send an engineer onsite.

Note that the router comes along with stickers featuring your login details in order that you could display these around the home, just be cautious that these are not visible through your windows. There is also a removable card slotted in the router’s base, along with yet another sticker beneath the device. The modem, which is built by Arris and is known as the TG2492LG-VM, is packed with five antennas but does not have any Universal Serial Bus ports. The two phone ports pave the way for a potential Voice over IP service. Currently, the telephone connection on Virgin Media is physically separated from the broadband one – merging the two together makes sense and could lead to some severe cost savings and ease problem-solving. The modem comes along with a rather big power source unit, a far heftier one when compared to the previous Super Hub.

Because they are not able to connect to the web? Wish to improve the speed for the broadband, dial-up, web space, wireless marketing, data backup as well as storage, Spotify, browser, as well as computer settings. The Virgin contact number described below will be useful in case of all kinds of problems or client queries you may have, simply dial the virgin media telephone number given below.

Unable to connect to the web? Here is a list of things that might help you diagnose and possibly even help fix your problem. Check to determine if there’s a known fault with the service. First of all figure out if there’s any known network issue, you’ll be needing access to another connection to the internet to do that. You could either book an online engineer if required or operate some regular checks to attempt fix the problem. Then go to virgin media support & service status area which is available 24/7 and follow the instructions. If you are able to connect to the other websites, then the problem definitely is the website that returned the error message.

Check it again for the correct internet site address as well as the spelling, and if you are still having trouble then have a look at our article why am I not in a position to link to a specific website. Unable to connect to any one of the websites? It’s definitely good to look over the power leads and cables and additionally that the broadband equipment is firmly attached. Utilizing a router and a modem? Try connecting the computer directly to the modem by disconnecting it from the router as well as restarting the modem. In case the problem still continues subsequently restart both your modem and computer. Assess the lights on your modem or Virgin Media Hub as they may help you identify an issue with your broadband connection.


When you contact Virgin Media Internet helpline, they will describe different broadband packages that will have varying household sizes and budget. Your package will always be available whenever you want- no matter where you are and what is your purpose. If you wish to get all services i.e. Home Phone, Fibre Optic Broadband, and TV, then you can log on to their Collections page for getting updates about their latest available deals. Or, you can contact Virgin Media Internet helpline for assistance. With over 100 MB (which is actually 7 times faster than other internet connections in the UK), it is guaranteed that you will have the best deal for your requirements. This package is available for £30.99 per month and customers can avail this facility for 12 months consecutively.

However, if you wish to have a Broadband connection only, then it can be subscribed with a cost as low as 2 cups of tea for a week. This package will not have a landline connection and has a price of £26.50.

Virgin Media Internet Helpline- Contact Information and Availability

Being a user of Virgin Media, you can contact their helpline at any time you want. You just have to dial any of their 2 numbers: 0870 062 6710 or 0843 506 8865 in order to have a discussion with their representatives about your requirements.

Virgin Media Internet Helpline
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6 Responses to Virgin Media Internet Helpline

  1. Liz Taylor says:

    We changed to Virgin TV & broadband bundle 6 weeks ago. The Internet has been very slow from the start, we have been complaining for weeks before they sent an engineer who was unable to resolve the problem.

  2. Rob Lancashire says:

    I have been experiencing intermitent problems with access to my E mails, internet, phone and TV. This is very frustrating especially as Virgin have increased the price late 2015 and there is another increase February. Why should I have to pay more for problems!!!!

  3. John Jardine says:

    Can’t contact virgin after 8pm, this service is a joke… slow broadband and countless faults on catch up TVs. Mistake leaving sky0800 064 3777.

  4. If you are looking for Virgin Media Internet Service & Support Contact Phone Numbers in UK? Dial Direct Pone Number 0844 306 9113 & Get Help in one click! 24/7.

  5. Virgin Media Internet Helpline Contact Phone Customer Service on 0844 306 9113 or call their freephone TelePhone number 0800 052 0422.

  6. Kies Jimmy says:

    Please be aware that 24/7 Helpline give an information about Virgin Media Internet and Dial Direct Pone Number 0844 306 9113 & Get Help in one click! 24/7.

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