TV License Contact Details
Although, getting in contact via call is the easiest and quickest way to get your queries resolved. But at the same time, no one prefers to go through the endless wait it takes to get connected to the relevant department. Whether you already have a TV license or if you are planning to apply for one, we will help you to cut short the chase by providing the direct contact numbers for related queries. No matter, if you require help with the payment or for the updating of old license; this post will provide you with all the contact numbers that you require to contact the TV License agents.
TV License Customer Services
Overview
The United Kingdom government introduced the license in on June 1, 1946. Back then, you only had to pay £2 for the license. Over the years, the license fee has increased significantly and now you need around £145.50 to buy the license. This translates to around £12.13 per month. You only pay for the license once a year and must keep renewing it annually.From April 1, 2012, you have to pay £145.50 and £49 to obtain a TV License for a coloured and black and white television respectively. The government is responsible for setting the license fee that you need to pay. However, the Parliament has to approve the fee that the government comes up with before you can pay it.
You will not pay a higher amount than the aforementioned because of a decision that the United Kingdom made to freeze the fees at their current levels until March 31, 2017. Remember that without the license, you will never be able to watch or record a TV show while it is showing on your device. If you flout this rule, expect the authorities to come for you
Apart from providing the TV License across the United Kingdom, this department also provides exceptional customer care services for resolving the queries of their clients. Regardless of all your queries and issues, you can get in touch with their representatives using call, email, post, and social media.
TV License Customer Service
The TV License offers a wide range of licensing services like a  new TV License, renewal and update of TV License, returns, cancellations, moving home, and making your TV viewing experience more customized. For more details, you can dial this TV License Contact Number, 03007906165
It is a mandatory document in case you like watching and recording shows in the United Kingdom while they are showing on television. The license gives you the right to watch and record the shows. You cannot watch or record the shows on the devices such as DVD or video recorders, mobile phones or computers without this license.
The main TV License Phone Number Customer Service on 0871 872 7158 or call their  TelePhone number 03007906165 from any standard UK landline or mobile phone. You can use these contact numbers and get in touch with their representatives in the working hours.
Tv License Billing and Payments
There are various methods of making payments for your Tv License such as:
- Direct Debit method
- By debit or credit card.
- Tv License savings card.
- Electronic transfer
- Postal orders and cheques
Payment for the Tv License is to be done for the following purposes such as renewals, new license, and various card schemes. In case, if you have any query regarding the payment methods and payment sources; you can contact this TV License contact number, 03005550286.
If you face any issue with the direct debit method, use this contact number for Tv License, 03007900368.
Lost and Stolen License Queries
If in case, if you have lost, misplaced your TV License, or if your Tv license has been stolen, You can contact the TV license customer care services with the title, initial and last name.
For ordering a new card, let them know other important details such as License number, customer number, complete address, and postcode along with the title, initial and last name.
Until you receive your new card, you can still make the payments using the following methods:
- Through online payment methods.
- Text
- Pay points.
If you have lost, stolen, and a misplaced case regarding your payment card, then you can use the following Tv License contact numbers:
- Payment Card is lost, then you can dial this number, 03005550286.
- If your saving card is lost, dial this TV License contact number, 03005550281.
- To check the pay point disabled access, you can use this number, 03007906165.
Tv License Contact Number List
We all know frustrating it can be to search for the appropriate contact numbers for the relevant department in the time of need. In case, if you reach the official website, it takes all the time and patience to find the direct contact number.
Whether you are facing trouble with updating of Tv License, have a query regarding payments and billings; need help with the lost or stolen case; require assistance with ordering the new license; complaint regarding any service; we will you speed up the process by providing you with the direct contact numbers for the relevant department. Details of all the service related numbers such as( related to lost, renewals, updations) are enlisted in the table below:
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Your call will be received by the customer care agent with whom you can discuss all your TV Licenses, billing, payments, and all other inquiries. The valuable feedback given by you is always appreciated by the agents.
Tips to remember before calling the Tv License customer care agents:
- Customers who prefer getting in touch with customer service via phones should do so during specific hours. For example, on Monday to Friday, you should only call between 8.30am and 6.30pm when the customer service office is open. On Saturday, your call should be between 8.30am and 1 pm. The office remains closed on Sundays and during Bank Holidays.
- Calls made to (0800) Tv License UK numbers are free of cost. Calls made to the (02) or (03) UK numbers are charged at 13 pence per minute with the addition to the charges applied by the local service provider. In case, if you’re calling from outside the UK,  you have to pay additional charges as charged by the local tariffs.
- Keep the following information such as TV license details, number, and other important details to avoid any inconveniences during the call.
Contact Tv License UK
Feel free to contact customer service about any issue that you do not understand regarding TV License. You can do this by making phone calls to customer service. The number that you need for this purpose is 0300 790 6165. If you are a customer who uses the Payment or Savings Card, get in touch with customer service team by calling 0300 555 0286.
You can visit the contact us page at their official website. The official website of Tv License will provide you with the complete contact details of all the services.
You can also use this Contact Us form to get in touch with customer service online.
If you speak Welsh, the best way ask your questions or report complaints to customer service would be by calling 0300 790 6042.
On the other hand, if you do not want to call the Tv License, you also have the option to send a handwritten letter to their official postal address:
TV Licensing
Darlington, DL98 1TL
Tips for writing the letter to TV License:
While writing the letter, follow a highly-detailed and a precise manner. Mention your query in a very brief manner so that your letter does not appear vague. Also, write your contact information with proper details so that the TV License customer care representatives can contact you with ease.
In case, if your queries are not resolved from the above communication channels then social media is the best way to get heard:
These are the following social media channels, which you can use to get in contact with their customer service agents:
Their social media channels will keep you updated with the latest services and offer, which TV License has to offer! You can also use their social media channels such as Facebook and Twitter to raise a complaint.
Complaints and Feedbacks
Every client is valuable for TV License. If you like with the services provided by the TV License, then you can provide them with a feedback by using their customer care number, 03007966042. Use this TV License contact numbers and use it to raise a complaint or provide a feedback for their services.
In case, if you don’t want to give them a call, you can also visit their TV License head office in London:
BBC TV Licensing 1st Floor
The Lighthouse BBC White City 201 Wood Lane London W12 7TQ.
Ways to make a complaint:
- You can use this Tv License contact number to file a complaint.
- Send a handwritten letter to the official postal address at BBC Tv Licensing office.
- Contact their representatives via email.
Are you facing some issues with the TV License Service Provider?
Share your experiences with us about the TV License customer care services (like professionalism, problem-solving ability, waiting time, behaviour, etc.) for the sake and benefit of other customers.
