jet2 customer service
jet2 customer service
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Contact Jet2 Customer Service

0844 306 9138

Get in touch with Jet2 customer service team by dialling their primary phone number 0844 306 9138 or dial Jet2 toll-free number 0800 408 1350. Jet2 is a leading and the fourth largest British Airline based in the United Kingdom. Whether you are planning a family vacation or making arrangements for a business trip, contact Jet2 customer service team for all your flight needs to assure yourself hassle-free travel to any part of the world.

Overview of Jet2 Airlines

jet2 customer service


Jet2 is a British Airline established in the year 2003. The company has an ever-expanding customer base due to 100% satisfactory services. Customers can enjoy economy and business class travel at nominal fare from nine UK airports to over 60 destinations. This airline company is based in Leeds, England as its main base that is expanded to Manchester, Belfast International, Edinburgh, Newcastle, East Midlands and with a few new bases yet to open in Birmingham and London in March 2017. Jet2 also operates overnight cargo carrying service for Royal Mail, UK and also offers a charter service through its charters brand.

Jet2 airline also runs an entire customer support department, which is known as the shortest response rate and satisfaction provided to the customers in no time. Regardless of the type of your queries and concerns, you can connect with Jet2 customer service representatives through their phone numbers, email, and social media channels. Their customer care team is happy to serve you with all your general inquiries, help and support, complaints and feedback.

Jet2 Postal Address

Jet2 Customer Care Team,

PO Box 284,

Leeds, LS11 1GE,


Jet2 Customer Service Information

You may need to contact Jet2 phone number for many reasons like making a general inquiry related to baggage, flight schedule, boarding, etc. You may also need their number to get some special or emergency assistance during your flight. Regardless of the reason, you can connect with Jet2 customer care team in a moment by dialling their toll-free number 0800 408 1350.

Besides making a phone call, you can choose any of the following ways to communicate with the Jet2 team:

  • Send an email
  • Follow on social media
  • Visit their office
  • Get an answer to your query by visiting their FAQ page on their official website.

Jet2 customer service team is highly dedicated, professional and very supportive. Customers can make queries related to the following services:

  • Booking and payment options
  • Flight schedule and changes to the booking
  • Baggage and sports equipment
  • Allocated seating and extra legroom
  • Check-in and boarding
  • Security and identification
  • Medical and special assistance
  • Travelling with children and pets
  • myJet2 membership scheme and much more.

Jet2 Customer Care Services

jet2 customer service

Jet2 leisure flight booking comes with travel extras, which give its customer endless options to tailor their flight to their tastes. Jet2 helpline offers its customers incredible value on a wide range of options, including in-flight meals, car hire, and travel insurance.

Thier Helpline offers travellers cost adequate travelling facilities from 8 particular airports: Newcastle, Belfast International, Leeds Bradford, East Midlands, Blackpool, Glasgow, Edinburgh, and Manchester.

Jet2 also offer its customers extra services like- car hire, onboard shopping, car park, and travel insurance services.

Jet2 Phone Numbers

If you are dialling from the UK and want to make flight bookings, make a call at 0870 062 6738 number and to make changes to an existing booking, use Jet2 telephone number 0333 300 0042. All calls will be charged according to the national rate but may be included in your mobile or landlines bundled minutes package as well.

To make general inquiries related to the topics other than flight booking, call at 0870 062 6738. Customers can also send an email [email protected]

If you are dialling from the UK mobile from any other country, dial Jet2 customer service number 0333 300 0042. This is a UK number that is charged as per your network operator’s rate.

Jet2 Helpline

Jet2 Helpline Contact  Phone Customer Service on 0870 062 6738 or call their  TelePhone number 0333-300-0042 from any standard UK landline or mobile phone. With over 30 years successful participation in the commercial airline business, the Jet2 helpline is one of the world’s leading leisure airlines with a record of more than thirty million of customers flown to over fifty destinations. Their flight operation is equipped with more than fifty aircraft, which shows how big and reliable they are in the leisure airline business.

Jet2 helpline started its leisure airline operation in 2003, with its first leisure flight take off in February 2003; that’s more than a decade of successful airline operation.

Jet2 has won several awards in the past, consisting of the “Best Short Haul Airline” given in a famous event, named the Globe Travel Awards 2014. Voted as well as appreciated by many travel industry experts, got this award three times consecutively thus beating Lufthansa, British Airways and EasyJet in the race.

Make Pre-travel Enquiries

jet2 customer service

Anyone can easily book flights with Jet2. It’s so simple! Just visit their website, choose the destination and travel date and you will lot of related flight options listed on your screen with the fare. Choose the most suitable flight option, pay online and voila.

However, if you have any problem with online booking or have queries related to payment, you can easily get in touch with the Jet2 customer service department. Their customer care executives are highly supportive and trained of providing their customer satisfactory responses in the shortest possible time. Whether you have a query related to your payment options or pre-travel assistance, simply dial Jet2 helpline number 0800 408 5597  and speak directly to the customer care representative who will resolve all your issues in a few minutes.

If you want to book a great value package holidays, you can reach Jet2 by dialling their helpline number at 0800 408 0778 and get all information directly from their customer care agent.

Baggage Enquiry

With the Jet2 airline, passengers can carry one unchecked cabin baggage without any charges. Make sure that handbag does not weigh more than 10kg in weight. It should not exceed 56 cm x 45 cm x 25 cm in dimensions including the handbag’s wheels and handles.

Jet2 also allows passengers to carry an additional small cabin luggage like a laptop. Besides these facilities, the checked baggage should not weigh more than 22 kg per traveller. On a single flight, customers can book maximum 3 bags making sure that no baggage weighs more than 32 kgs. For additional weight, you will be charged according to the weight and your destination. For more information on your baggage, it’s good to make a call at 0330 660 0815 and talk to central baggage service department to get all your issues related to bagged sorted properly.

Inquire About Special Assistance

To assure complete safety of the passengers, Jet2 offers quick responses to all calls made at their special assistance inquiry numbers. These services are mainly provided to the persons with health issues, disability or any temporary health problem. In these cases, medical and mobility assistance is provided for the passenger’s convenience. The person is facilitated with two pieces of mobility equipment without any charge. The passengers can also carry manual aid, provided that they have already informed the dedicated assistance team of the airline.

In case, you face any problem while travelling with Jet2, put a call at Jet2 helpline number at 0800 408 5591 and inform the team about the issue. Necessary arrangements will be made immediately.

Hire A Car

With JET2, you can not only enjoy a delightful flight experience but also hire a car simply by calling at the Jet2 contact numbers. You can get the car to visit many famous locations to enjoy your trip all with a personal car. All you have to pay £20 for car booking. You can hire a car by dialling Jet2 phone number 0800 086 8883.

Talking about the benefits of hiring car with Jet2: free cancellation, free booking changes, theft protection, no price for damage caused by collision

Jet2 Helpline – Contact Information and Availability

  • Traditional mailing address:

Customer Care Team

PO Box 284


LS11 1GE


  • Telephone numbers:

If you are contacting from the UK

Make free calls at 0800 408 1350 and book a flight seat.

And if you want to make any changes in the booking, simply dial 0333 300 0042- Here, calls will be charged with 10p for a minute

For other Enquiries dial: 0333 300 0042

In order to contact Jet2 from any other country

For general Enquiries as well as booking, type number: 00 44 203 059 8336 – Calls are charged according to the standardized rates will be applied.

E-mail: [email protected] for non-urgent contacts.

  • Jet2 Helpline Availability

Their customer support is available 24/7 through traditional email, phone or email.

My Jet2 Membership

jet2 customer service

Jet2 offers its customers to leverage more benefits from its membership program. Anybody can join the myJet2 membership plan online and start receiving the irresistible benefits. The members of this program get email notifications on exclusive deals, launches of new routes, ability to save their personal data to speed up their booking process and much more.

If you find this Jet2 membership program exciting and want to join it, simply call to Jet2 pre-sales service team at their concerned phone number 0800 408 5597.

Connect Via Social Media

Jet2 customer service team can be reached via social media as well. You can join them on popular social media sites and stay updated with the new stuff. The Jet2 airline is actively available on following popular websites:


Jet2 Customer Service exhausting you?

Share with us the experience of the Jet2 Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


  1. Elizabeth Burns

    tried to phone to get information on flight NO JOY

  2. Chris English

    We had the pleasure of flying with jet 2 yesterday. Great service on LS 538 Alcante to Newcastle. At the end of the flight I lady my wallet on the plane. Gillian at the desk was great. Really helpful, as were all the staff. Please pass on my kindest regards and I was thankful to get my wallet back.
    It’s no wonder we are booked to go back to Benidorm in October with Jet 2. Thank you for u again. Xx

  3. John Mortimer

    I am trying to get wheelchair assistance departing from Alicante to LBA,flight LS274 Sunday 20/11/2016.
    It is short notice but we attending a funeral.
    My wife has had problems with tendons in her leg for the last 12 months.
    No facility on your web site when booking the flight.
    regards, Eddie.
    I do not have or want a facebook account .

  4. You just have to dial any of their number: 0844 306 9138 in order to have discussion with our representatives about your requirements to Jet2 Helpline Customer Service UK.

  5. Jet2 Helpline UK Contact Phone Customer Service on 0844 306 9138 or call their free phone TelePhone number 0800 408 1350.

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  8. Mary Green

    I am trying to request a brochure for summer 2018. what is the quickest way to do this. Jet2holidays. All numbers require pressing numbers but none for brochure requests. Even appropriate email address might help. Thank you in desperation

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