Npower Contact Phone
Npower Contact Phone
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NPower Opening Times


8:00AM - 8:00PM


8:00AM - 6:00PM



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Now you can quickly contact NPower Customer Service Helpline on 0844 306 9168 or call their free phone Telephone number 0800 073 3000 from any standard UK landline or mobile phone. NPower is an electricity generator based in the UK, with the main headquarters of this public limited company located in Swindon, England. The company was originally founded in the year 2000, by the name of Innogy Plc, only to be rebranded during 2003 and officially called NPower.

NPower Customer Service Number

0844 306 9168


NPower Customer Service Number

The starting of the company came as a result of an overseas demerger, which left Innogy plc to fend for itself. Quickly adapting to the new situation, the company was fast to acquire the Regional Electricity Company Yorkshire during the year 2001, but quickly exchanged it with CE Electric UK, gaining control of Northern Electric in return. Shortly after, during the year 2002, Innogy was taken over by a massive German energy company, RWE, which caused the name of the company to be changed from Innogy Plc to NPower.  Under the stern leadership of RWE, NPower got 19% of Telecom during February of the year 2006, which is solely responsible for improving the customer service department.

Before the addition of Telecom, NPower’s customer support was rated as one of the lowest ones. If you are facing some issues with the company’s services, feel free to reach the support team by dialling NPower Customer Service number on 0870 062 6768. During 2008, the company faced some serious allegations for using a driving method of the door to door selling for their services. It was mentioned that salespersons would randomly try to coerce people into signing a form, without mentioning that it would be a contract. NPower was soon fined with £1.8 million by the UK Energy Regulator, Ofgem.

Service Address

You can write a letter to the company’s registered postal mail regarding your queries. Moreover, you can visit the office for any help regarding the bill payments and other services. Here is the official UK address of the company


Wetherby Rd,


Leeds LS14 3HS,

The UK.

NPower Service Experience

NPower Customer service number

Despite the hardships, NPower and the NPower Helpline have been through; it has certainly been able to stay within the range of the competition with their increasingly affordable deals. After the customer service has been improved, the customers did start flocking again, allowing NPower to manage their sales undisturbed. Among several types of services the company offers, gas and electricity being the dominant ones, NPower is also distributing various heating solutions, as it operates with coal and natural gas.  Coal makes up for 81% of their total output, dating from 2005 to this day.

In addition to generating and supplying gas and electricity to customers in the United Kingdom, NPower also plays a crucial role in developing solutions that make it easier to save energy. The company offers energy saving solutions through energy-saving boilers, which guarantee customers annual savings of around £340. It helps customers who want to replace old boilers with new, energy-saving alternatives. If you are seeking for the best eco-friendly services, you can contact the NPower Customer service number on 0870 062 6768.


NPower Customer Service Number

The NPower helpline, in its improved form, serves as a way for users to gain valuable information or settle any queries or disputes they might have. To contact NPower and discuss anything with them, you can give them a call on NPower customer service telephone number i.e. 0800 316 9328. The lines will be open from 8 AM to 6 PM during work days and from 8 AM to 2 PM on Saturdays. The helpline will not be available outside of the specified time frames.

You must be specific regarding your queries, and it is advised that you must keep your documents ready before calling the support team.

For the detailed information regarding the services and availability in your location, you can explore the main website of the company.

NPower Smart Meters Customer Service

The company offers best in class latest technology smart meters for the measuring of total power consumed by an individual. If you are seeking for the great power supplier in the UK, undoubtedly, NPower is the best option. The company has eventually set a benchmark as the leading power and gas supplier of the United Kingdom. With millions of satisfied customers, the company is serving with the top-notch services that are hard to match. Moreover, the company provides smart meters that are capable of providing efficient power-saving measures that help you in saving on your monthly bills.

Apart from this, smart meters let you control your appliances and electronic gadgets from a remote area. For further details, you can explore the main website of the company, and you will get answers regarding all your queries. Alternatively, just dial the NPower customer service phone number on 0800 316 9328. Make sure to keep your documents ready before calling the support team so as to get instant response from the service executives.

NPower Business Solutions Customer Service

If you are seeking for the best in class power services for your commercial purposes and your business, you can simply get in touch with the support team and get detailed information. Moreover, the customer care service providers will provide adequate solutions for all your queries. The company is known for their top-notch business solutions that are eventually hard to match. You just need to get an estimate from the service providers so as to get the overall idea of the expenses. For this, just visit the main website of the company and click on the contact page. The support team will give detailed information regarding the services and the procedure for applying. Alternatively, you can dial the NPower customer service contact number on 0800 316 9328 and get instant support services at your convenience.

NPower Gas Services Customer Support

NPower is a renowned gas supplier in the UK with millions of satisfied customers. The company offers the promising services for the sake of their valuable clients. The primary motive of NPower is to provide renewable sources of eco-friendly energy sources without any damage to the environment. For further details regarding new connections for home and office usage, you can get in touch with the customer care service providers. The company also helps its clients to get the premium packages as per their overall requirement. Visit the official website of the business, and you can have a chat session with the service executives regarding any queries. Also, you can dial the first NPower customer service number on 0800 316 9328. Make sure that you call in the business hours so that you don’t have to wait much for your queries.

Some people prefer to write an email concerning their inquiries, which is perhaps an ideal way to get proper information about the services and products of a company. You can also write an email to the company about your queries.

Useful Tips

Make sure that you call in the business hours to avoid call waiting and get instant support concerning your questions. Here are the details of the company’s service support timings:

Monday to Friday: 8 AM – 6 PM BST

Saturday: 8 AM – 2 PM BST

For General Support:

0800 316 9328

NPower Address:

Open: 8:00am – 6:00 pm

NPower Limited, Windmill Hill Business Park, Whitehill Way, Swindon, SN5 6PB

You can contact us here at (0800) 316 9328

Contacts and Support

NPower Customer service number

If you wish to get in touch with the support team for any queries related to the new connections and bill payments, you can freely reach out the support team by dialling the NPower customer service telephone number on 0800 31609328. You can also have a chat session with the service providers to get information about your pending bills and other such queries. Just visit the official site of the company and click on that option and you will be redirected to a service executive. Some people prefer to visit the company’s office for their inquiries; you can visit them in their UK based registered office regarding the same.

Complaints and General Inquiries

NPower Customer service number

NPower leaves no stone unturned in satisfying their valuable clients, in case you are unhappy with their services, call the services providers on their complaint helpline. The support team will provide you proper assistance and will eventually help in resolving any issues that you are facing. The company offers the best services for the sake of their valuable clients, and you can visit the main website of the company for any further details about the policies of the company. Following are the ways by which you can get in touch with the support team of NPower:

  1. Calling on the NPower Customer Service number.
  2. Contact the NPower customer care support providers by sending an email in the registered mail.
  3. Check-in via different social media platforms such as Facebook and
  4. Visit the NPower Bank Official contact us
  5. Have a chat session with the support team on the official website.


 Connect with NPower on Social Media

You can stay updated with all the latest news regarding the services and news of the company by following them on various social media platforms. You can also suggest some modifications in the services of the enterprise. Moreover, there is an option to share your experiences with the customer care service providers of NPower. Here are the various social media links of the company:

  1. Facebook
  2. Twitter
  3. YouTube

NPower Customer Service exhausting you?

Share with us the experience of the NPower Australia Services (waiting times, courtesy, professionalism, etc.), the price of customer retention promotions & valuable tips for the benefit of all customers


  1. rita owen

    i am getting in touch with you for my partner philip broadbent about the electric bill that needs sorting i dont know much about it because its not in my name and my partner cant speak because he has cancer he is trying to get someone to call and see him if poss

  2. Chelsea

    NPower are useless! How do you expect customers to get electricity when you don’t send a key and not open to get in touch in this case it’s an emergency and have to wait til opening hours!

  3. Anna rushton

    My meter has eaten my money am now left without electric but there is no one to contact out of office hours

  4. M clarke

    Why would you have a 24 hour contact number always engaged and do emergencies only happen through the day !!

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