thomas cook customer service
thomas cook customer service
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Thomas Cook Opening Times


8:00 AM-10:00 PM


8:00 AM-10:00 PM


8:00 AM-10:00 PM

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Thomas Cook Customer Service Contact Number

0844 306 9140

Contact for all your queries by dialling Thomas Cook customer service contact number 0844 306 9140 to speak to the company’s executives directly. You can also dial Thomas Cook toll-free number 08009160652 from any standard UK landline or mobile phone. Thomas Cook is a leading travel company that offers you endless options for holiday destinations to choose among. The company has a well-established customer support department that is available 24/7 to assist customers with selecting holiday packages, booking flights and hotels, etc.

About Thomas Cook

Thomas Cook is one of the oldest and well-known international travel company successfully operating in the United Kingdom. The company allows fantastic deals on holiday packages, as well as flight and hotel booking. The company was set up in the year 2007 by merging Thomas AG and My Travel Inc. Thomas Cook travel agency is now listed in London Stock Exchange.  Due to its growing popularity among customers, the company has set up a huge customer support department for different departments to allow ease of communication to the customers. Today, Thomas Cook serves over 23 million customers with the vision to share the best-ever travel experience to the people.

If you are looking for the best travel or holiday experience, go no further Thomas Cook. Holding a vast experience of 175 years, the company facilitates an opportunity to choose from thousands of hotels, cruises, flights and holiday destinations along with customized tour packages.  If you have a query in your mind, you can easily get in touch with Thomas Cook customer service team at their


The company delivers an adequate customer support for all their existing and new clients.

Thomas Cook Service Address

Thomas Cook Group Head Office

3rd Floor

South Building 200 Aldersgate

London EC1A 4HD

About Thomas Cook Customer Services

Thomas Cook offers world-class travel assistance that is incomparable. The key factor contributing towards the company’s success is their dynamic customer service team that works 24/7 to leave no stone unturned when it comes to making their customers happy and satisfied. If you are looking for the best deals on hotels, flights, cruises, or holiday packages, dial Thomas Cook contact number 0844 306 9140 that is company’s primary number. On this phone number, you will speak to one of the company’s customer support agent who will guide you in selecting the perfect packages and deals for all your travel needs.

When you place a call at Thomas Cook customer service number, be specific and definite about your queries. Besides phoning them, you can also write them an email on their official address. It will take a little time with email for the customer support executive to analyze your query and contact you with a helpful response.  Customers can also visit their official website to find all necessary information about their contact details.

Customers who prefer the Internet for any communication can follow them on social media platforms. Thomas Cook customer service is also available through online chat on their website.

Thomas Cook Helpline

thomas cook customer service

Thomas Cook Helpline Contact  Phone Customer Service on 0870 062 6740 or call their freephone TelePhone number 0800 107 3409 from any standard UK landline or mobile phone. This company has been one of the best travel service providers in the world. He started to offer international travel services from 1841 and organized a 1-day rail tour from Leicester to Loughborough in July. After getting the amazing response and a lot of appreciation, he officially opened a brand new travel service providing company that is devoted to helping Britains travel in all over the world.

Thomas Cook Services

You can contact Thomas Cook helpline anytime to book a flight. They are 24/7 available for your services.

They have a broad range of accommodations available for all types of clients. People can choose any hotel according to their budget and required luxuries. Apart from offering hotels, clients will also have:

  • Access to their highly responsive customer service.
  • Opportunity to contact a company that has more than 170 years of experience in travelling
  • Quality facilities since Thomas Cook is an award-winning travel company.
  • Chances to select any location in the world.

Thomas Cook helpline provides a huge array of services and products consisting of shopping, flight booking, cruise services, hotel reservations and booking, city break holidaying along with each and everything that will make your travelling experience worth the money you will spend.

Book a Hotel

If you need any help with hotel booking, dial Thomas Cook phone number 01733 224 8087 to put all general inquiries.With Thomas Cook travel services, you can choose from beach hotels, city hotels, UK hotel and far & away hotels. You can facilitate booking at no fees, safe and instant booking confirmation, flexibility to change your preferences and no upfront billing on standard hotel charges.

With Thomas Cook travel services, you can choose from beach hotels, city hotels, UK hotel and far & away hotels. You can facilitate booking at no fees, safe and instant booking confirmation, flexibility to change your preferences and no upfront billing on standard hotel charges.

The company helps you with the following matters:

  • Move to another hotel of the same standard within 24 hours. Simply make a call at Thomas Cook Helpline number 01733 224 8087 that keeps open 7 days a week.
  • Offers 25% Off voucher if you book the same hotel with Thomas Cook
  • Allows you to fly back on the next available flight and refunds your amount.

Choose Holiday Package

thomas cook customer service

Holidays bring you a revitalizing break from your monotonous routine. Sometimes, it’s a romantic honeymoon, and other times it can be a major business trip. Regardless of the purpose, Thomas Cook guarantees to bring new experiences and give you an opportunity to indulge in complete relaxation with your loved ones.

Besides pre-designed travel packages, customers can design their own package depending on their preferences. If you find any difficulty with booking or customizing your holiday package, place a call at Thomas Cook contact number 0800 804 8330 to get help with your planning.

Travel Insurance

Though insurance does not avoid any unpleasant travel experience, it covers the loss in monetary terms, which is certainly a big thing. Thomas Cook’s travel insurance plans offer its customer peace of mind and enjoy their holidays to the fullest. Insurance cover differs from traveller to traveller. Thomas Cook offers two types of insurance policies:

  • Single Trip Insurance: For one-time journey for 1 year and can be purchased up to 1 year in advance.
  • Annual Holiday Insurance: For unlimited journeys for 1 years and it can be booked up to 31 days in advance.

The company allows you to add 7 persons in the single insurance policy. To add more persons, you can dial Thomas Cook customer service number 0173 340 2046.

Customers can choose among the Bronze Package, Gold Package, and Silver Package depending on their suitability.  The company allow advanced insurance cover plans such as

  • Business Equipment Cover
  • Cruise Cover
  • Sports Cover
  • Winter Sports Cover
  • Wedding Cover

Unfortunately, if you are faced with any mishap and want to make a claim just dial Thomas Cook phone number for travel insurance emergency 0173 340 2046 the line is open 24 hours and 7 days a week.

The process for subscribing to Thomas Cook insurance policies is easy. Just Select your trip type, destination, and insurance start and end dates in their quote form. Choose the best travel insurance plan, enter payment details, and you will receive the confirmation on your email within a few seconds.

Complaints & General Enquiries

Do you want to put any general inquiry to the company? Do you feel unsatisfied with Thomas Cook services? Fortunately, the company is very welcoming to all complaints and feedbacks in addition to general inquiries. All you need is to dial Thomas Cook phone number 0800 916 0652. On this number, you will talk to the company’s support team who is available 24/7 to avail you immediate help regarding any issue. Get in touch with the team today and experience the finest customer service assistance.

Thomas Cook Contact Information and Availability

Thomas Cook helpline is 24/7 available at your services and is capable of meeting your requirements in the best possible manner you want. They have different means to contact and ask for booking and reservation. You can choose any of the below-mentioned methods to contact their customer service.

Customer Contact

In order to book or change your holiday plan, call at:

Tel: 0844 412 5959 (Mon-Sun: 8am – 10pm)

For media inquiries about the company and its operations, visit

The Thomas Cook Business Park

Coningsby Road



United Kingdom

Connect with Thomas Cook on Social Media

thomas cook customer service

Good news for all social media enthusiasts! Thomas Cook customer service team is readily available at popular social media websites. To avail yourself the convenience of these websites, you can approach the company on any of their social media profile. You can chat with the company’s representation and subscribe to them on these channels. It will allow you to stay updated with all their new offers and deals. To connect to them, just visit their social media profiles by clicking the following links:

Have you ever used Thomas Cook travel services? Please share your experience in the comment section below.

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  1. Steve

    Your service is disgusting and I work for one of the largest firms in the U.K., I am currently using soneone else’s phone to message yourselves as mine and my partners phones have died, you do not have a 24/7 service and you have left a 20 month old and 5 month old to starve you are a dispicable company and and the first opportunity I
    Have I will be raising this to every level I possibly can.

  2. richard birch

    what happens now in turkey as we had got a holiday booked on the 20th july to izmer now what and what do we do for a holiday ????????????????????

  3. Keith Thomas

    i`m deaf .live chat person was talking through their arse .giving information that was completely different to your web site . i need a contact email address so i can get accurate information about my dive camera and equipment

  4. Denise hannington

    your service is disgusting no 24 hour emergency dept as stated you are false advertising my grandson is in turkey in hospital on a drip as the hotel liberty lykia has come down with a bad bug they are being rushed to hospital like wild fire the pool has been shut down 5 times in 5 days as people have poohed in it what are your reps doing nothing i will be going to the media with this . This is a real problem you have at the Hotel Liberty Lykia .I would advise people not to go to this hotel until this problem is sorted out

  5. Leah hendrie

    My flight has been delayed for 24hrs at leased! I have been transfer to a hotel which is great, however we have been given no information about our entitlement for food and drink. To say the communication is poor is an understatement! I have tried to call but the number cuts off. There isn’t even a rep at the hotel!

  6. Mrs Laraine Coward

    Why has the Las Dunas in Santa Maria Cuba been taken off the system as we want to book this hotel we have been going to this hotel for the last 9 years so we were pleased you were going back to Santa Maria Cuba so why has the Las Dunas been taken off the system as we really like this hotel .

  7. Mohammad Jameel

    i need to book 1 more 20kg luggage on my return flight frm Dalaman to Bristol on 14th April 2018.
    How can I proceed please?

  8. Cheryl

    Absolutely atrocious service from a large company.
    24/7 help does not exist. People book through companies such as yours for piece of mind and help when they need it.
    Where are you??

  9. Andy

    After being delayed on the runway at Kefelonia 30/6/18 for 1 1/2 hours to be told that water would be rationed !
    Greece is not a third world country , restock you expect your holiday makers to drink the local water !
    Then in flight you sell coffee & tea only later to tell prepaid meal passengers they can only have 1/2 a cup to drink with their hardly palatable meal with no choice , sorry won’t be holidaying with you again !

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