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Virgin Media Contact Opening Times

Monday-Friday

8:00AM - 8:00PM

Saturday

9:00AM - 5:00PM

Sunday

9:00AM - 5:00PM

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Virgin Media Telecom Helpline:

Virgin Media Helpline Contact  Phone Customer Service on 0844 306 9110 or call their TelePhone number 0345-454-1111 from any standard UK landline or mobile phone. Virgin Media is UK’s best telecommunication company that works to provide high-quality television, broadband, and telephone services to residents and businesses of the country. They have their executive office in New York City, USA while operational headquarters is in Hook, UK. Virgin Media is founded after the merger of Telewest and NTL in 2006. This gave rise to a new company named NTL: Telewest that further merged with Virgin Mobile UK and formed Virgin Media Telecommunication LTD.

Virgin Media Telecom Helpline – Services

Virgin Media is having an experienced and professional helpline that works to facilitate customers with all types of telecommunication services. They have many packages to offer according to what their customers need. They basically deal in broadband, mobile, telephone and television services where every customer will get what he/she will pay for.

Virgin Media Broadband services

Virgin Media Helpline provides all the necessary information with their broadband services where its division incorporates Blueyonder (cable broadband services), Virgin.net (broadband internet, ADSL facility through a wireless router) and NTL’s broadband operations (through cable.

Virgin Media Mobile facility

Since Virgin Media is owned by Virgin Mobile Telecoms LTD, who is the UK based MVNO (Mobile Virtual Network Operator), they have contracts with EE to use their carrier network. They are working to provide services to more than 4 million customers in all over the UK.

Virgin Media Landline services

Virgin Media Helpline provides high-quality landline services to every customer and just because of their expertise, Virgin Media is ranked as second best service provider after BT Group in the United Kingdom.

Virgin Media Television facility

Being a digital cable TV service provider, Virgin Media is currently the second best company with over 3.6 million subscribers.

Nowadays, around 55 percent UK residents are using their network and have got exactly what they have paid for.

Virgin Media Telecom Helpline – Contact Information and Availability

If you want to contact Virgin Media for any query, you just have to give them a call at  +44 0 845 650 4500 or contact them through their email address: [email protected] You will definitely get an answer to your questions as soon as they receive and review them. You can even write to them at:

PO Box 2692
Trowbridge
North West
United Kingdom – BA14 0WX

Virgin media – FAQ ( Frequently Ask Questions)

 

How do I get my unlimited Virgin Mobile to Virgin Mobile calls?

Opt-in by texting your Virgin home phone number or your Virgin Media account number to 0844 306 9110. Then, just top-up at least £10 each month and you’ll get unlimited Virgin Mobile calls the following month.

How do I bring my old number with me?

Ask your old provider for a Port Authorisation Code (PAC), then save your contacts from your old SIM and follow the steps at official website. We’ll transfer your number in one working day and give you 100 free minutes to any UK network. Nice!

How do I keep track of my spending?

You can look at your latest balance and all your most recent calls and payments in Your Account. You’ll be able to see the last 60 calls or the last two weeks, whichever is least, and you can check them anytime you like!

If you’d like to know the details of your last call, dial 0844 306 9110 from your mobile and follow the instructions. If you have a smartphone, get the My Account app. Just visit your app store and search for Virgin Mobile My Account.

My phone’s been lost or stolen, what should I do?

We’ll help you sort things out. Here’s what to do next:

Contact us immediately: either fill out our form online or call 0844 306 9110 so we can bar any calls from your mobile phone. Make sure you have your IMEI number handy when you call (that’s the 15 digits serial number for your phone, listed on the side of your phone box).

If you have insurance with us, we’ll advise you what to do next. If your phone was stolen or maliciously damaged you must tell the Police within 24 hours. The Police will give you a crime reference number. You’ll need this to complete your insurance claim form if you have insurance with us.

When will my area have access to Virgin Media services?

We’re always working on and updating our plans, and if you’ve registered for email updates we’ll be able to drop you a line to confirm when we’ll be coming to your area.

What broadband speed does Virgin Media offer?

We offer the UK’s fastest widely available broadband, with speeds of up to 300Mbps. It’s so fast, it can even cope with the demands of homes that have more than 10 devices.

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1 Comment

  1. Sean quimby

    Please help me my virgin gone down only had installed : days ufc starts at 3 am please help

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